Senior Sales Engineer, Axon 911 (Northeast Region)

About the role

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Senior Public Safety Sales Engineer, you will play a pivotal role in transforming how public safety agencies respond to emergencies through innovative, AI-powered, cloud-based technology. Combining deep technical expertise, consultative sales acumen, and a results-driven mindset, you will serve as a trusted advisor to customers while directly influencing revenue growth and business success.

Partnering closely with Account Executives, Sales Leadership, and cross-functional teams, you will own the technical sales cycle from discovery through validation, architect tailored solutions, deliver compelling demonstrations, overcome complex technical challenges, and accelerate deal closure. Your success will be measured by your ability to influence technical win rates, drive revenue, shorten sales cycles, and deliver measurable customer outcomes.

This is an opportunity for an accomplished Sales Engineer who doesn't just support the sales process but elevates it. You'll bring a proven track record of exceeding performance expectations, improving processes, and taking ownership in a high-growth environment. Your ability to bridge complex technology with real-world operational challenges will directly shape our growth and the future of emergency response through the power of AI.

What You'll Do

• Technical Discovery & Solution Design: Lead discovery sessions with PSAPs, emergency management agencies, and public safety IT teams to assess operational workflows, existing infrastructure, technical requirements, and integration needs. Translate findings into tailored solution recommendations.
• Product Demonstrations & Technical Validation: Deliver compelling product demonstrations, technical workshops, whiteboarding sessions, and proof-of-concept engagements that clearly communicate platform capabilities, competitive differentiation, and operational value.
• Technical Architecture & Integration: Serve as a technical subject-matter expert on cloud-based emergency communications platforms, system interoperability, APIs, networking, and integrations with existing CAD, NG911, and other public safety technologies. Partner with Solution Architects and Engineering on complex deployment requirements.
• RFPs & Proposal Development: Lead technical contributions to RFPs, RFIs, security questionnaires, and customer proposals, including solution specifications, architecture diagrams, infrastructure assessments, and technical documentation.
• Customer & Executive Engagement: Build trusted relationships with PSAP Directors, emergency communications leaders, IT stakeholders, and executive decision-makers. Navigate complex procurement processes, address technical objections, and communicate the operational and financial value of proposed solutions.
• Strategic Sales Partnership: Collaborate with Account Executives and Regional Sales Managers to develop and execute technical sales strategies, qualify opportunities, identify customer challenges, and position solutions that address complex public safety requirements.
• Cross-Functional Collaboration: Partner with Product, Engineering, Implementation, and Marketing teams to communicate customer requirements, influence product improvements, strengthen technical sales enablement, and ensure seamless transitions from pre-sales to implementation.

Nice to Have

• Industry Expertise & Advocacy: Informed on emerging public safety technologies, NG911 standards, regulatory requirements, and competitive solutions.

What You Bring

• Proven Sales Engineering Success: 5-8 years of progressive experience in Sales Engineering, Solutions Consulting, or technical pre-sales within SaaS, telecommunications, contact center, or real-time communications environments. Demonstrated track record of exceeding performance targets, influencing revenue growth, improving technical win rates, and accelerating complex sales cycles.
• Technical Expertise: Hands-on experience with AWS or Azure, cloud infrastructure, enterprise SaaS deployments, IP networking, APIs, and system integrations. Strong expertise in SIP, WebRTC, SIP trunking, VoIP architecture, and related telecommunications technologies.
• End-to-End Technical Ownership: Proven success owning technical discovery, solution design, product demonstrations, proof-of-concept engagements, and technical validation through deal closure. Ability to independently navigate complex requirements, overcome objections, and drive measurable customer and business outcomes.
• Executive Influence & Storytelling: Exceptional ability to lead technical presentations, influence executive decision-makers, and translate complex solutions into compelling business value, operational efficiencies, and measurable ROI.
• Cross-Functional Leadership: Demonstrated success driving alignment across Sales, Product, Engineering, and Implementation teams, influencing product improvements, strengthening technical sales strategies, and improving customer outcomes.
• Process Improvement & Ownership: Track record of building, optimizing, and scaling technical sales processes, demo environments, enablement resources, or solution frameworks that improve team effectiveness, sales efficiency, and customer engagement.
• Startup Mindset: Thrives in fast-paced, high-growth environments with a strong sense of accountability, resourcefulness, and initiative. Comfortable owning multiple complex opportunities, creating structure amid ambiguity, and driving results with minimal oversight.

Bonus Points

• Knowledge of NG911 standards, NENA i3 architecture, ESInet environments, and public safety system interoperability.
• Experience conducting technical site assessments, developing architecture diagrams, or supporting complex multi-system integrations.

Work Location & Travel

• This role is fully remote within the United States, with frequent domestic of 50% or more, based on business needs, for customer engagements, technical discovery, training, and industry events.
• Candidates based in the Northeast are strongly encouraged to apply.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, and vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.

The starting annual base salary for this role ranges from $131,000 to $177,000 USD, depending on geographic market, experience, skills, and other relevant factors.

In addition to base salary, this role is eligible for a competitive, performance-based commission plan, with opportunities for additional earnings through incentives, accelerators, and other variable compensation components. The overall on-target earnings (OTE) package is designed to reward strong performance and provide meaningful upside beyond base salary.

Our benefits are designed to support you physically, financially, and emotionally-through life's major milestones and in your everyday moments.

Axon is a total compensation company, meaning compensation is made up of base pay and commission targets. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Base Pay Range $131,000 - $177,000 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.