Senior Salesforce Business Systems Administrator

About the role

• Job Title: Senior Business Systems Administrator
• Location: United States, Remote
• This job is eligible for remote work anywhere in the United States

The Opportunity

At Salesloft, our Senior Business Systems Administrator is a key operational pillar of our enterprise technology strategy. You will be a core member of our high-performing Enterprise Business Systems Team, leading the administration, optimization, and strategic alignment of the Salesforce platform and connected business applications that power our enterprise GTM engine.

While you are a Salesforce expert at heart, your domain extends across our broader GTM tech stack. You are not just managing users and tickets; you are designing scalable architectures, improving user adoption, optimizing business processes, and partnering with cross-functional leadership to enable global growth. You will be responsible for system health, business alignment, integration integrity, and process orchestration across the Salesloft tech stack.

On a day-to-day basis you will

• Serve as a Lead Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configurations, declarative development, security architecture, environment management, and ongoing maintenance.
• Collaborate directly with business leaders across Sales, Marketing, Customer Success, and Revenue Operations to align system capabilities with business goals and build long-term technology roadmaps.
• Error Handling & Monitoring: Establish proactive monitoring for integration failures and automation faults, building robust "self-healing" processes and alert systems.
• Act as the strategic bridge between Business Analysts, Business Owners, and Systems Engineers to translate complex business requirements into clear, scalable, and functional technical designs.
• Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Lead ideation, development, practical application, and delivery of AI use cases and tools
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

What We're Looking for

We are seeking a seasoned Senior Business Systems Administrator who thrives at the intersection of business strategy and platform technology. You are a natural problem-solver who approaches challenges holistically-focusing not just on quick technical fixes, but on long-term scalability, user experience, and business value.

You excel at building strong relationships with internal stakeholders, understanding their unique operational challenges, and translating those needs into elegant technical solutions. To thrive in this role, you bring strong architectural judgment, stay ahead of SaaS ecosystem trends, and act as a trusted advisor to the business.

The Team

• Our Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts who are all aligned on our values.
• Values: Move as One, Evidence over Ego, Lead from the Front, Make Your Mark, Customer-Inspired.

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success. The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

The Skill Set

• Bachelor's degree
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

Additional information

At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment - all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-Remote

It is Salesloft's intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft's compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Pay and benefits

Base Pay Range $95,000 - $110,000 USD