Senior Site Reliability Engineer

Summary

The Media Platforms SRE team under the Apple Service Engineering division is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services.

Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.

About the role

Media Platforms SRE is responsible for designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and, Apple TV+. Whether it’s the latest episode of the Morning Show, a new album from your favorite artist or a brand new iOS app destined for the App Store.

You will make sure our systems are highly available, fast and efficient. You’ll interact with a diverse range of system types -- public facing web & API developer services like App Store Connect & TestFlight, Media Processing pipelines that enables audio & video transcoding at scale as well as internal business tools/systems and machine learning models.

Culturally we believe in a close partnership with our development teams and aim to design & build new services together. We're passionate about software and automation in SRE and develop a variety of tooling and infrastructure.

Our services run on mixed platforms - many run on our bare metal fleet which you will help transition to modern Cloud infrastructure and Kubernetes micro-services and work with state of the art observability tools and monitoring platforms.

Minimum Qualifications

• BS degree in computer science or equivalent field with 6+ years experience or MS degree in computer science or equivalent field with 4+ years experience
• At least 6 years in a Reliability Engineering, DevOps or infrastructure focused role
• Advanced experience with programming languages (Golang, Python, Java, C++)
• Deep systems and infrastructure knowledge
• Excellent troubleshooting and problem solving skills

Preferred Qualifications

• Passion for designing and building reliable systems
• Familiarity with microservices architecture and container orchestration with Kubernetes
• Demonstrated ability to deliver results on time with high quality
• Automation advocate - you truly believe in removing operation load with software
• Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks