Senior Software Engineer - Compute

Summary

People at Apple don't just build products — they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it.

The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, Apple Music, Apple Intelligence, and Maps). We are the foundation on which Apple's software developers build the products that our customers love. Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering, and running systems and infrastructure that will help millions of customers, then this is the place for you!

About the role

Apple Service Engineering (ASE)'s Compute team is seeking an experienced SRE software engineer to build and enhance compute infrastructure, ensuring that services scale to meet the demands of Apple's Services offerings. You will work with world-class engineers on core components of Apple's Cloud Platform with an emphasis on VM lifecycle management and bare metal infrastructure to help fit Apple's diverse needs.

Ultimately, you will help build the platform that delivers our applications at scale to our end users. This role offers unique opportunities to solve problems through AI-assisted automation, including building and leveraging AI tools to accelerate triage, operational workflows, and infrastructure tooling tailored to SRE workflows and infrastructure operations.

Responsibilities

• Design, build and implement innovative solutions around VM orchestration and bare metal provisioning in a highly distributed environment
• Operate, monitor, and triage all aspects of our production and non-production compute environments
• Prepare alert handling procedures, runbooks, and collaborate with other SRE teams
• Participate in on-call rotations to troubleshoot and resolve production issues, minimizing downtime
• Automate deployment and orchestration of compute infrastructure as well as other routine processes
• Leverage AI to gain insight across large systems and build tools that can be used in a production environment
• Interact with and support partner teams, including engineering, QA, and program management

Minimum Qualifications

• Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience. Advanced Degree preferred.
• 7+ years in a Site Reliability Engineering Infrastructure focused role
• Excellent verbal and written communication skills
• Automation advocate with a strong sense of ownership - you truly believe in removing operational load via software
• Strong experience with building and scaling cloud infrastructure and large-scale distributed systems
• Experience with OpenStack, KVM/hypervisor technologies and Kubernetes
• Highly proficient in Go or Python
• Be capable of collaborating and coordinating with multiple distinct engineering teams and mentoring others
• Experienced with highly distributed unix systems

Preferred Qualifications

• Experience managing, scaling, and troubleshooting at a planet scale
• Experience operating large-scale multi-tenant Infrastructure as a Managed service
• Expert-level proficiency with Infrastructure as Code tools like Chef, Ansible, or Terraform