Senior Software Engineer, Docs Product

Responsibilities

• Lead the technical design and architecture of major platform initiatives, author design documents and build consensus across engineering teams.
• Define technical roadmaps for complex, multi-quarter projects that span multiple teams.
• Make critical architectural decisions for company documentation infrastructure, balancing scalability, reliability, and developer experience.
• Evaluate and set direction for integrating emerging technologies, including AI/LLM capabilities, into company documentation platforms and authoring tools.
• Establish and evolve engineering standards, best practices and technical guidelines for the team and broader organization.
• Partner with engineering teams across the company to understand documentation needs and design integrated solutions.
• Design, build and maintain scalable, reliable and performant services and systems.
• Contribute high-quality code across the full stack and navigate codebases with different languages and tools.
• Debug and resolve complex production issues and improve system reliability.
• Take ownership of system health and incident response.

Minimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, Engineering, or a related field, plus four (4) years of experience in Software Engineering.

Must have four (4) years of experience in each of the following

• Working in a full stack environment with a focus on Ruby, Java, Typescript or Bazel;
• Working as a technical lead for large projects; defining roadmaps for projects that span >6 months and across several teams;

Must have two (2) years of experience in each of the following

• Authoring and reviewing technical design documents and driving architectural decisions for complex systems while collaborating with junior colleagues;
• Building and scaling automated testing and validation frameworks;
• Designing and implementing persistent data models using MongoDB; and
• Implementing emerging technical standards for AI/LLMs.

Salary

$190,400 - $285,600/yr

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

50% Telecommuting permitted.

Multiple Positions Available.

Additional benefits for this role may include

equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY59