Senior Software Engineer, Platform

About the role

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.

We are looking for a Senior Software Engineer to join SeatGeek's Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.

The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.

What you'll do

• Bring a software engineers' mindset to SeatGeeks' unique scaling, workflow automation and resilience challenges
• Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
• Collaborate with other departments on how to run production systems and deployments with autonomy
• Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek's technical and product standards; no token limits
• Become a force multiplier by mentoring and leading the team around you
• Participate in an on-call schedule to help our customers experience more live

What you have

• Passion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard
• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Experience with Kubernetes, containers, and serverless compute platforms
• Experience with continuous integration, delivery, testing, and code deployment
• Experience using observability tools to make performance improvements and forecast growth
• Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations

Our stack

• You do not need experience with all of these, but we thought you might be curious.
• What we care about is your experience, skills, and approach to problem solving.
• Tools can be learned.

• Languages: Go, C#, Python, Bash
• Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda
• Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS
• Monitoring: DataDog
• Incident Management: PagerDuty
• Configuration Management: Chef, Ansible
• Secrets Management: Vault
• Infrastructure as Code: Cloudformation, Terraform
• Cloud Providers: AWS
• Version control: Git
• CI / CD: Gitlab CI

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

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