Senior Solutions Engineer
- Pay
- $120,000 – $175,000 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Senior
- Experience
- 4+ years
- Listed
- 23 days ago
Skills & highlights for this role
- frontend development
- React
- Webpack
- customer technical troubleshooting
Also useful
- Storybook
- Chromatic
- SSO integration
Responsibilities
- Serve as a trusted technical advisor to Enterprise customers, providing guidance on using Chromatic’s core features and integrating them into existing workflows. Develop and maintain strong customer relationships.
- Troubleshoot and resolve technical issues, and design tailored solutions to meet customer needs.
- Implement and maintain technical integrations for Enterprise accounts (e.g., SSO setups), and make updates to support customer onboarding and account management.
- Help customers adopt and scale Storybook usage across large organizations, partnering closely with our Developer Experience team to build supporting resources.
- Partner with Customer Success Managers to ensure that customers have a positive experience implementing and using Chromatic, including joining quarterly business reviews and key account calls.
- Partner with Sales/Customer Success to identify opportunities for expansion within existing Customer base.
- Identify and improve internal workflows to streamline processes and enhance the customer experience.
- Act as the voice of the customer internally by providing feedback and insights and working closely with the product and engineering teams.
- Coordinate cross-departmental efforts to ensure solution compatibility and success.
Requirements
- 4+ years in a customer-facing technical role (ex: Solutions Engineer, Professional Services Engineer); experience in a B2B SaaS or developer tools company a plus.
- Strong background in frontend space and familiarity with modern JavaScript tools and frameworks (e.g., Webpack, React); experience with Storybook and/or Chromatic is a plus.
- Excellent problem-solving skills and the ability to break down complex technical concepts clearly and effectively.
- Strong interpersonal and communication skills - inquisitive, welcoming, empathetic, and able to build genuine relationships with both technical and non-technical stakeholders.
- Highly organized and dependable, with the ability to prioritize and manage multiple projects across different accounts; self-motivated and strong time management skills.
- Comfortable working in a fast-paced, dynamic environment where priorities may shift quickly.
Salary range
US $120,000 - $175,000 OTE + equity.
About Chromatic
Chromatic is looking for a Solutions Engineer to join our growing team and play a pivotal role in the success of our highest priority customers and driving the growth of our company. As a key technical partner, you'll serve as the primary technical contact for Enterprise accounts, helping them integrate and maximize value from Chromatic (and Storybook).
You’ll support customers through thoughtful onboarding, comprehensive training, and ongoing education, ensuring they are set up for long-term success. A big part of this role involves troubleshooting complex technical issues and designing solutions tailored to each customer's needs.
This role is ideal for someone who loves combining deep technical expertise with customer-facing collaboration, enjoys solving complex problems, and thrives in a fast-paced, dynamic environment.
This is a fully remote position, and we are currently prioritizing candidates located in EMEA. We will also consider candidates based in the Eastern Time Zone within the US or Canada.
From Chromatic's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Senior Solutions Engineer role at Chromatic?
The Senior Solutions Engineer posting at Chromatic states compensation of $120,000 – $175,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Chromatic's official career site.
Where is the Senior Solutions Engineer job at Chromatic located?
Yes, this Senior Solutions Engineer opening at Chromatic is listed as Remote (US). Always check Chromatic's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Solutions Engineer at Chromatic?
For the Senior Solutions Engineer role, Chromatic highlights 4+ years of relevant experience; experience with frontend development, React, Webpack, customer technical troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Solutions Engineer position at Chromatic?
This listing links directly to Chromatic's Ashby application page. You can apply directly on Chromatic's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.