Senior Staff Assistant

About the role

Location: Washington, DC (CA/PPT Headquarters, SA-17, 600 19th Street NW)

Work Arrangement: On-site (telework only as identified and approved by CA/PPT)

Type: Full-Time

Clearance: Active SECRET security clearance; Department of State building pass required

Travel: None anticipated

Status: Contingent Upon Award

Job Summary

We are seeking three highly qualified professionals for the Senior Staff Assistant role to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT).

CA/PPT directs a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities that issue approximately 20 million passports each year, and is strengthening its headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices.

Senior Staff Assistants support the DAS and Managing Directors as they direct CA/PPT headquarters operations and a nationwide passport network, leading the timely clearance of Department paper and the flow of information across PPT and Consular Affairs. This is a Key Personnel position under the contract.

Responsibilities and Duties

• Lead staff-assistant support to the DAS and Managing Directors.
• Manage and prioritize clearance of high-visibility Department paper.
• Anticipate information needs and coordinate across PPT offices and Consular Affairs.
• Provide senior editorial review for conformance with the Department writing guide.
• Mentor Staff Assistants and maintain clearance procedures and SharePoint resources.

Qualifications and Skills

• Minimum education: Bachelor's degree.
• Minimum experience: 4 years.
• Excellent written editorial skills and proficiency with Microsoft products, including SharePoint.
• In-depth understanding of Department paper, the clearance process, and Consular Affairs and PPT operations.
• Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
• Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.

Benefits and Perks

• Medical, Vision, and Dental Plans
• Paid Holiday and Personal Time Off
• 401K plan
• Short-term disability, Long-term, and Life Insurance
• Education and Training Assistance Program
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs