Senior Strategic Partnerships Specialist

About the role

Are you looking for a place where you can bring your strategic partnership skills?

Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

The Senior Strategic Partnerships Specialist, develops and scales strategic lead generation partnerships that drive customer acquisition and revenue growth across marketplace vendors, affiliate networks, and referral partners. The role works closely with Marketing, IT, Analytics, Operations, and Finance to ensure reliable lead flow and complete visibility from lead capture through booked revenue.

Bring your experience and be empowered to innovate.

As an Senior Strategic Partnership Specialist on the Marketing team, a typical day for you will include:

• Serve as a key user of accounting and business systems, maintaining data integrity, troubleshooting issues, and partnering with IS teams to resolve system-related concerns.
• Support system implementations, upgrades, testing, integrations, and process improvements across ERP, expense management, and financial reporting platforms.
• Leverage technology and reporting tools to analyze data, streamline accounting processes, strengthen internal controls, and support accurate financial reporting.
• Accurately process financial transactions, including wire transfers, ACH, EFTs, and checks, while effectively utilizing systems that support Accounts Payable activities.
• Partner cross-functionally with Accounting, Operations, and other teams to research and resolve outstanding invoices, expense reports, and other payment-related issues.
• Prepare recurring and ad hoc reports, reconciliations, aging reports, and cash forecasts using systems such as Concur, Seradex, and Great Plains.
• Respond to vendor and internal/external customer inquiries regarding invoices, payments, and expenses, ensuring timely and accurate resolution.
• Maintain vendor information and build strong working relationships across teams and management while providing a high level of customer service and support.

Bring your skills and be inspired to achieve success.

Required Qualifications

• Bachelor's degree in Marketing, Business, Analytics, or a related field.
• 5+ years in affiliate marketing, partnerships, performance marketing, or lead generation.
• Experience managing vendors such as Yelp, Angi, eLocal, HomeAdvisor, Thumbtack, EverConnect, Modernize, QuinStreet, or similar partners.
• Experience negotiating pricing and commercial terms, such as CPL, CPA, and revenue-share agreements.
• Experience setting up, launching, and optimizing affiliate and marketplace campaigns.
• Experience with lead flow operations, integrations, and attribution reporting.
• Demonstrated ability to lead cross-functional initiatives involving marketing, analytics, technology, finance, and operations.

Preferred Qualifications

• Master's degree in Business, Marketing, Analytics, or a related field.
• 7+ years in affiliate marketing, partnerships, performance marketing, or lead generation.
• Experience in home services and franchise environments.
• Experience with affiliate tracking platforms (such as CAKE, TUNE, or Impact), analytics and BI tools (such as SQL, GA4, or BI dashboards), and call tracking or CRM systems.
• Experience creating partner playbooks, standard operating procedures, or operational documentation.

Work Environment & Schedule

• Full-time, Monday-Friday, 8:00 AM-5:00 PM CT.
• Hybrid work model
• Office locations:
• 500 E John Carpenter Fwy, Irving, TX
• 1010 N University Parks Drive, Waco, TX.
• Competitive Pay: Commensurate with experience.
• Benefits: Comprehensive benefit offerings available through: Neighborly Benefits
• Financial Benefits: Equity and bonus opportunities.

Physical Requirements

• The physical demands described here are representative of those required to successfully perform the essential functions of this role.
• The Associate must be able to stand and sit in an office environment; see, hear, and communicate effectively; and use standard office equipment and computers.
• This role also requires the ability to lift and move equipment, supplies, and materials, including items weighing up to 25 pounds.

• The Associate is exposed to typical office working conditions.
• These statements are intended to describe the general nature and level of work performed and are not an exhaustive list of all responsibilities.
• We reserve the right to modify this job description at any time.

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• Brand: Neighborly - USA Shared Services