Senior Technical Product Manager

About the role

Location Zip Code: 84604

Job Family: Product Management

We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time Senior Product Manager position located in Provo, Utah. This role is responsible for ensuring that what we build reflects how work actually happens in the field, while also understanding how decisions impact the broader system.

This includes owning product outcomes end-to-end - from problem discovery through delivery and usability - and designing practical, high-quality workflows in the absence of a dedicated design function. Success in this role requires balancing business needs, technical constraints, and platform-wide implications, while leveraging AI as a force multiplier to accelerate product workflows and improve decision quality.

What we offer

• $150k Annual base salary, depending on experience
• Annual Merit bonus potential of up to 10%
• Group Health, Dental, and Vision plans
• Pet insurance, Life insurance, and EAP benefits
• 401K with employer match up to 4%
• Paid holidays and paid time off
• Opportunity for advancement
• Upbeat and exciting company culture and much more!

Responsibilities include

• Own the strategy, roadmap, and outcomes for a major Field Operations product domain, ensuring alignment with company goals and operational needs
• Develop deep understanding of field operations through direct engagement, including ride-alongs, workflow observation and structured stakeholder interactions
• Translate operational challenges into clear product opportunities, problem statements, and prioritized initiatives
• Lead roadmap planning and prioritization, balancing business impact, technical complexity, operational feasibility, and cross-domain dependencies
• Design and deliver end-to-end product solutions in partnership with engineering, ensuring usability and effectiveness in real-world field conditions
• Own user experience and workflow design, creating intuitive and efficient systems without reliance on a dedicated design team
• Identify, evaluate, and manage cross-domain dependencies, ensuring product decisions account for platform-wide impacts and system interactions
• Define, track, and evaluate success metrics, connecting product performance to operational efficiency and business outcomes
• Communicate product strategy, roadmap decisions, risks, and tradeoffs clearly to stakeholders and leadership
• Build strong, trust-based relationships with field operations leadership and act as the primary partner for the domain
• Drive alignment across cross-functional teams without direct authority, ensuring coordinated execution and shared understanding
• Mentor other Product Managers and contribute to raising the overall product quality, standards, and practices across the team
• Leverage AI tools to accelerate product workflows, including synthesizing discovery insights. Drafting documentation, generating requirements, and supporting research
• Apply AI to identify patterns across operational data and stakeholder feedback, improving prioritization and decision-making
• Continuously evaluate opportunities to incorporate AI into both product development processes and the product experience where it adds meaningful value

What we're looking for

• Bachelor's degree preferred
• 5+ years of deep experience in owning complex product domains or platforms end-to-end, including strategy, execution, and outcome ownership
• Experience working in or with field operations, logistics, workforce management, or service-based business environments preferred
• Strong platform and systems thinking, with the ability to understand and manage dependencies across interconnected systems
• Ability to evaluate product decisions based on both local impact and broader system-wide implications
• Experience translating ambiguous business and operational problems into clear product strategies and actionable plans
• Strong understanding of how product decisions impact business performance, scalability, and operational efficiency
• Ability to design practical, user-centered workflows and interfaces without reliance on a dedicated design team
• Strong stakeholder management and influence skills, with the ability to build trust and align teams without direct authority
• Excellent communication skills, including the ability to clearly convey complex ideas, trade-offs, and decisions to both technical and non-technical audiences
• Ability to define meaningful success metrics, analyze outcomes, and make data-informed decisions
• High level of comfort operating in an ambiguous, evolving environment with incomplete information
• Demonstrated ability to mentor others and contribute to improving team standards and product practices
• Experience leveraging AI tools to improve productivity across product workflows, including research, discovery synthesis, documentation, and requirement generation
• Ability to apply AI thoughtfully to enhance decision-making, identify patterns, and improve product outcomes without over-reliance on automation

Additional information

Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don't freak out. You never thought bugs could be this cool.

Our culture is built on accountability, discipline, and high integrity-we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine's Best in Business and Best of State, Glassdoor's Top 100 U.S. Workplaces, and Entrepreneur Magazine's Best Companies in America. And we're just getting started.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.