Senior Technical Solutions Engineer

About the role

• Location: Avera Downtown Building-Sioux Falls
• Worker Type: Regular
• Work Shift: Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$86,320.00 - $128,960.00

Position Highlights

The Senior Technical Solutions Engineer designs, implements, administers, and supports Microsoft Power Platform solutions that enable innovation across the organization. This role translates business needs into secure, scalable, and efficient technology solutions using Power Apps, Power Automate, Power BI, Dataverse, and Copilot Studio.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Senior Technical Solutions Engineer will design, implement, and support technical solutions that empower the organization to innovate and thrive. This position bridges the gap between business needs and technology, ensuring robust, scalable, and efficient systems are delivered and maintained.

As a trusted technical advisor and problem solver, you will collaborate with stakeholders across IT, development, and business teams to resolve complex challenges, optimize operations, and drive technical excellence. Your work will be instrumental in ensuring our systems remain secure, resilient, and aligned with the organization's goals.

What you will do

• Solution Design & Implementation: (a) Design, build, and deploy technical solutions to meet business requirements. (b) Integrate software, infrastructure, and third-party services to create seamless solutions. (c) Develop and maintain detailed technical documentation and architecture diagrams.
• Technical Support & Troubleshooting: (a) Provide advanced troubleshooting for complex system issues across infrastructure, applications, and integrations. (b) Collaborate with internal and external teams to resolve incidents and minimize downtime. (c) Perform root cause analysis and recommend system improvements.
• System Optimization & Automation: (a) Identify opportunities to automate routine processes and optimize system performance. (b) Recommend monitoring, alerting, and logging solutions to maintain system health.
• Stakeholder Collaboration: (a) Partner with business units to understand challenges and translate them into technical solutions. (b) Act as a technical advisor during project planning and implementation phases.
• Security & Compliance: (a) Ensure solutions meet security and compliance requirements, including industry regulations. (b) Support efforts to maintain system integrity and protect sensitive data.
• Continuous Learning & Innovation: (a) Stay current with emerging technologies and assess their applicability to business goals. (b) Share best practices and contribute to a culture of technical excellence within the organization.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Preferred Education, License/Certification, or Work Experience

• Bachelor's
• 4-6 years of related experience
• Experience with cloud platforms (AWS, Azure, or GCP)
• Knowledge of Network, Server, and Database Technologies.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees.
• We support you with opportunities to help live balanced, healthy lives.
• Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship