Server (PM) - Masons at West End

About the role

Recognized as a Tennessean Top Workplace, Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End, team members support 341 upscale rooms, two dining venues, and 24,000 sq. ft. of premier event space.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have.

Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

What We Offer

Competitive health & wellness benefits, 401(k) retirement plans with company match Paid Sick Days, Vacation, Holidays & Paid Bereavement 401(k) retirement plans with company matching Pet Insurance and Paid Pet Bereavement Free onsite parking and 50% off monthly bus passes Complimentary meals in Team Member Café while working Community volunteer opportunities Training & Development opportunities, career growth Tuition reimbursement Team Member Hotel discounts, other perks & more!

Benefits are subject to eligibility and may vary by position What We're Looking For The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.

Who You Are

Service-focused professional with strong communication skills Confident in menu knowledge and offering thoughtful recommendations Detail-oriented and organized during busy service periods Personable, warm, and committed to elevating the guest experience Collaborative teammate with a positive, solutions-focused mindset Veterans and military spouses are encouraged to apply.

What You Will Do

Greet guests promptly and present menus with confidence Take accurate food and beverage orders, including dietary preferences Serve food and beverages efficiently while ensuring quality and presentation Check back with guests to ensure satisfaction throughout their visit Process payments accurately using POS systems Maintain thorough menu knowledge to offer recommendations Communicate guest needs or special requests to the kitchen or bar Keep tables and surrounding areas clean, tidy, and stocked Assist with opening, closing, and restocking duties Support team members to ensure timely and coordinated service Address guest concerns professionally and escalate when needed Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all mandatory training sessions and meetings Perform other duties as assigned Your Qualifications Include: Previous restaurant or hospitality serving experience Strong guest service and communication skills Ability to stand, bend, and lift up to 40-50 pounds as needed Experience with POS systems Ability to obtain TABC permit