Service Account Assistant

About the role

Beloform Craft is seeking a highly organized and detail-oriented Service Account Assistant to support our client service and account management operations. In this role, you will work closely with the service and administrative teams to ensure smooth communication with clients, accurate account documentation, and efficient coordination of service processes.

The ideal candidate is proactive, professional, and comfortable working in a fast-paced environment where organization and communication are key to maintaining strong client relationships.

Responsibilities

• Assist with the coordination and maintenance of client service accounts
• Support account managers with administrative and operational tasks
• Maintain accurate records of client information, service requests, and documentation
• Communicate with internal departments to ensure service delivery is completed efficiently
• Prepare reports, account summaries, and service documentation as needed
• Monitor account activity and help resolve basic service inquiries
• Ensure all client information is organized and updated within company systems
• Contribute to the overall efficiency and professionalism of the client service department

Qualifications & Requirements

• Strong organizational and time-management abilities
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to manage multiple tasks and priorities effectively
• Professional and client-focused mindset
• Basic administrative and documentation management skills
• Ability to work both independently and as part of a collaborative team
• Strong problem-solving and critical-thinking skills

Additional Information

• Competitive salary
• Growth opportunities within the organization
• Professional skill development and training
• Supportive and collaborative work environment
• Stable full-time position with long-term career potential