Service Account Assistant

About the role

Dinamic AS Group is seeking a Service Account Assistant to join our Nashville team. This position plays an important role in supporting client accounts, coordinating service-related activities, and helping ensure every client receives timely and professional assistance.

The ideal candidate is organized, approachable, and comfortable communicating with both clients and internal team members. This is an excellent opportunity for someone looking to build valuable skills in client service, account coordination, communication, and business operations while developing a long-term career.

Responsibilities

• Provide professional day-to-day support for assigned client accounts.
• Assist with client inquiries, service requests, and general account needs.
• Maintain accurate and organized account information and documentation.
• Coordinate with internal departments to ensure client requests are handled efficiently.
• Follow up with clients regarding services, updates, and outstanding requests.
• Help identify client needs and communicate them clearly to the appropriate team members.
• Support account-related administrative and operational tasks.
• Build positive and professional relationships with clients.
• Assist in resolving routine service concerns in a timely manner.
• Contribute to a collaborative, organized, and service-focused work environment.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Comfortable working independently and as part of a team.
• Strong problem-solving and interpersonal skills.
• Dependable, adaptable, and willing to learn.
• Basic computer and administrative skills.
• Interest in developing skills in account management, customer service, and business operations.

Additional Information

• Competitive Salary: $43,000 - $47,000 per year.
• Growth Opportunities: Opportunities to develop professionally and take on increased responsibilities as the company grows.
• Professional Development: Build valuable skills in account coordination, client relations, communication, organization, and service operations.
• Career Development: Gain practical experience that can support advancement into account management, client services, and leadership positions.
• Supportive Team Environment: Work alongside professionals who value communication, collaboration, and continuous improvement.
• Transferable Skills: Strengthen problem-solving, relationship management, organization, and business communication abilities.
• Job Type: Full-Time.