Service Account Coordinator

About the role

Strive Global is seeking a highly organized and proactive Service Account Coordinator to join our team in Kansas City, MO.

In this role, you will serve as an essential connection between clients, internal departments, and service operations. You will help coordinate account activities, manage service requests, maintain accurate records, and ensure that every client interaction reflects our commitment to professionalism and operational excellence.

The ideal candidate is detail-oriented, adaptable, and comfortable managing multiple priorities while maintaining a positive, solutions-focused approach.

Key Responsibilities

• Coordinate daily service account activities to ensure efficient and timely support.
• Serve as a primary point of contact for client inquiries, service updates, and account-related requests.
• Build and maintain positive professional relationships with clients and internal teams.
• Monitor service requests, track progress, and facilitate timely issue resolution.
• Maintain accurate account documentation, service records, and operational reports.
• Collaborate with cross-functional departments to streamline workflows and improve service delivery.
• Assist with account updates, scheduling, follow-ups, and administrative coordination.
• Identify opportunities to enhance client satisfaction and improve internal processes.
• Ensure consistent communication and adherence to established service standards.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Professional, client-focused attitude with strong interpersonal skills.
• Proficiency with Microsoft Office, Google Workspace, or similar business applications.
• Ability to learn account management platforms and digital service tools.
• Strong problem-solving abilities and a proactive approach to daily challenges.
• Ability to collaborate effectively with different teams and departments.
• Dependability, adaptability, and a commitment to delivering high-quality work.

Additional Information

At Strive Global, we recognize that talented individuals are essential to our continued success. We aim to provide a supportive environment where employees can build valuable skills and develop meaningful careers.

• Competitive Compensation: Annual salary ranging from $42,000 to $47,000.
• Career Growth Opportunities: Opportunities to advance professionally as the organization develops.
• Professional Skill Development: Strengthen your capabilities in account coordination, customer relations, business operations, and service management.
• Collaborative Work Environment: Work alongside supportive colleagues who value teamwork and shared success.
• Continuous Learning: Gain exposure to modern business systems, organizational processes, and service coordination practices.
• Meaningful Contributions: Take ownership of responsibilities that directly influence client satisfaction and operational performance.
• Professional Stability: Join a team focused on consistent service, accountability, and long-term organizational development.