Service Advisor - Dave Smith CDA
- Pay
- $72,000 – $120,000 per year
- Location
- Coeur d'Alene, ID · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 20 days ago
Skills & highlights for this role
- Customer service
- Written and oral communication
- General knowledge of vehicle mechanical operations
- Reading comprehension
- Written cost estimating
- Appointment scheduling
Also useful
- ASE certification
- Sales experience
About the role
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Test-drive the vehicle or refer to the test technician as necessary. Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. Maintains a dealership-prescribed standard for "hours per customer repair order written."
Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications & Requirements
- High school diploma or the equivalent.
- Ability to read and comprehend instructions and information.
- Two years of experience in a dealership position.
- General knowledge of vehicle mechanical operations.
- ASE certification preferred.
- Sales experience preferred.
- Professional personal appearance.
- Excellent oral and written communication skills.
All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines. (The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $0.00 and $0.00.)
About the Company
At Frontier Leasing and Sales, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Annual Salary Range: $72,000 to $120,000/year
From Sonic Automotive's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Advisor - Dave Smith CDA role at Sonic Automotive, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Service Advisor - Dave Smith CDA role at Sonic Automotive?
The Service Advisor - Dave Smith CDA posting at Sonic Automotive states compensation of $72,000 – $120,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Sonic Automotive's official career site.
Where is the Service Advisor - Dave Smith CDA job at Sonic Automotive located?
This Service Advisor - Dave Smith CDA position at Sonic Automotive is located in Coeur d'Alene, ID (On-site). Always check Sonic Automotive's application page for specific state eligibility or relocation policies.
What qualifications are required for Service Advisor - Dave Smith CDA at Sonic Automotive?
For the Service Advisor - Dave Smith CDA role, Sonic Automotive highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with Customer service, Written and oral communication, General knowledge of vehicle mechanical operations, Reading comprehension, Written cost estimating, Appointment scheduling. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Service Advisor - Dave Smith CDA position at Sonic Automotive?
This listing links directly to Sonic Automotive's SmartRecruiters application page. You can apply directly on Sonic Automotive's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.