Service Center Manager - Salt Lake City

About the role

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

Daikin Applied is seeking a Service Center Manager for our new location in Salt Lake City. This role is r esponsible for leadership and management of an emerging service location in Salt Lake City to ensures that revenue and profit objectives and customer expectations are met. This position will drive growth activity to meet annual plan quotas focused on operating income, revenue, and maintenance agreements.

You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Salt Lake City - Hybrid/In-Office/Onsite with Customers

Your Responsibilities

• Develop business strategies and objectives to ensure quotas and financial plans are met or exceeded.
• Plan, align work, and resources so that customer needs, contractual obligations, and service work is completed within appropriate timeframes and meets quality expectations.
• Manage P&L and deliver on financial goals (revenue and operating income).
• Lead Account Managers and the Technician team enabling growth in service and repair, complex turnkey, building automation and energy solution projects.
• Build and maintain rapport with internal and external business partners, including Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved.
• Drive implementation of Daikin culture, including prioritization of safety and People-Centered Management.
• Provide leadership for the service team, including Service Coordinators, Account Managers, and Technicians.
• Coach and develop employees in order to maximize performance and potential.
• Solicit and apply customer feedback (internal and external).
• Improve processes, products, and services.
• Manage company assets and inventory to ensure proper cost control and operational efficiency.
• Ensure that the local office is compliant with all federal, state, and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations.

Your Qualifications

• Bachelor's Degree or equivalent experience. High School diploma or GED required.
• 6+ years related experience and training, preferably in commercial HVAC service industry.
• 4+ years of people leadership experience preferred.
• Leadership experience in Service, Sales, and Operations.
• Previous experience working with financial statements and managing P&L.
• Knowledge of HVAC designs, applications, and energy saving solutions.

Additional information

Your Benefits - Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Non-logoed company vehicle with most expenses paid
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state, and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position.

Pay and benefits

The typical annual base salary for this position ranges from $110,000 - $148,000 in Utah with an additional $20,000 on target sales incentive plan. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!