IDEALFORCE LLC
Direct SmartRecruiters career site

Service Desk Analyst (41908)

Location
Phoenix, AZ · On-site
Job type
Contract
Level
Mid-level
Listed
31 days ago

Skills & highlights for this role

  • Windows 7
  • Active Directory
  • Citrix
  • Exchange 2013
  • Outlook troubleshooting

Also useful

  • imaging tools

About the role

  • End user technical support on PC's, Thin Clients, and tablets. In depth knowledge and experience with Windows 8.1 & 7 in a Microsoft AD environment as well as Citrix.
  • Demonstrated experience using active directory tools for user account creation and troubleshooting. Experience with imaging tools. A thorough understanding of permissions and inheritance.
  • Extensive knowledge of MS Office 2013 Word, PowerPoint and Excel with an emphasis on Outlook troubleshooting in an Exchange 2013 environment.
  • Outstanding customer service is this positions highest priority. Extreme patience and understanding of the customer's wants and needs is a must as this department is completely customer centric.
  • Ability to work on multiple issues and systems simultaneously while maintaining a calm demeanor.

Additional Information

  • "All your information will be kept confidential according to EEO guidelines".
  • All candidates who are authorized to work in US are encouraged to apply.
  • Candidates must clear the Background check prior to commencing the assignment.

Third Party Candidates

Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.

About the Company

IDEALFORCE has a part time CONTRACT position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.

Equal opportunity and legal notices

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Read the original posting

From IDEALFORCE LLC's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Service Desk Analyst (41908) role at IDEALFORCE LLC, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

All Computer User Support Specialist jobs

Common questions

Where is the Service Desk Analyst (41908) job at IDEALFORCE LLC located?

This Service Desk Analyst (41908) position at IDEALFORCE LLC is located in Phoenix, AZ (On-site). Always check IDEALFORCE LLC's application page for specific state eligibility or relocation policies.

What qualifications are required for Service Desk Analyst (41908) at IDEALFORCE LLC?

For the Service Desk Analyst (41908) role, IDEALFORCE LLC highlights experience with Windows 7, Active Directory, Citrix, Exchange 2013, Outlook troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Service Desk Analyst (41908) position at IDEALFORCE LLC?

This listing links directly to IDEALFORCE LLC's SmartRecruiters application page. You can apply directly on IDEALFORCE LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site