Service Desk Support - Mid-Level
- Location
- Washington, DC · On-site
- Job type
- Full-time
- Level
- Senior
- Listed
- 31 days ago
Skills & highlights for this role
- TS clearance
- Bridge SECRET applications
- Top Secret (TS) systems
- technical troubleshooting
- service request resolution
About the Organization
Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.
Redhorse Corporation is seeking a Mid-Level Service Desk Support Engineer to provide responsive, high-quality technical support to NSB and priority program end users operating in secure environments.
In this role, you will serve as a key point of contact for users requiring assistance with Bridge SECRET and Top Secret (TS) applications, troubleshooting technical issues, resolving service requests, and ensuring users can effectively access and utilize mission-critical systems.
The ideal candidate is a customer-focused technical professional who thrives in a fast-paced environment, communicates effectively with both technical and non-technical users, and is comfortable supporting sensitive systems and applications across classified networks.
From Redhorse's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Desk Support - Mid-Level role at Redhorse, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Computer User Support Specialist jobs- Tier 1 Technical Support SpecialistWestern Exp · Nashville, TN
- Desktop Onsite Technical SupportGodirect · Boston, MA
- Systems Support Specialist-Onsite Cincinnati, OhioFifth Third · Cincinnati, OH
- Systems Support Specialist IIGenerac · Waukesha, WI
- IT Field Service TechnicianEurofins · Lancaster, PA
- Executive Tech Support SpecialistCapital One · Riverwoods, IL
Common questions
Where is the Service Desk Support - Mid-Level job at Redhorse located?
This Service Desk Support - Mid-Level position at Redhorse is located in Washington, DC (On-site). Always check Redhorse's application page for specific state eligibility or relocation policies.
What qualifications are required for Service Desk Support - Mid-Level at Redhorse?
For the Service Desk Support - Mid-Level role, Redhorse highlights experience with Bridge SECRET applications, Top Secret (TS) systems, technical troubleshooting, service request resolution. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Service Desk Support - Mid-Level position at Redhorse?
This listing links directly to Redhorse's Lever application page. You can apply directly on Redhorse's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.