Service Engineer - Marine

Key Responsibilities

• Accountable for the end-user's communication with customer on-site marine vessel and the site safety.
• Resolve complex technical issues including commissioning certifications of elevators and escalators and complex troubleshooting by applying the correct analysis procedures.
• Perform first visits of unknown equipment coming from competitors or KONE.
• Responsible for evaluating and assisting the supervisor with the Installation Maintenance handover.
• Communicate new technical issues found with the equipment that could cause potential safety hazards.
• Responsible for actively identifying any technical competence gap caused by new equipment in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk.
• Provide feedback on any repair or adjustment that could reduce call outs and actively communicate with Clinical Specialists, Clinical Analysts and Technical Helpdesk.
• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
• Responsible for effectively planning workload in conjunction with the service supervisor.
• Contribute to the ongoing improvement of the products, methods and safety by providing feedback to the SM (Service Manager) organization and supervisor.
• Up to 50% international and domestic travel required; this position requires time spent aboard ships at sea.

What you will need to be successful

• This position requires a minimum of a bachelor's degree or foreign equivalent, in Electronics Engineering, Electro-Mechanical Engineering, or a related field, and 3 years of experience in the position offered or in a similar Engineering position.
• Alternatively, in lieu of a bachelor's degree, employer will accept, no degree and 7 years of experience in the position offered or in a similar Engineering position. Employer will accept any suitable combination of education, training, or experience.
• Additionally, a qualified applicant's experience must include the following: (1) 3 years of experience in de-bugging of Printed Circuit Board assemblies, wiring harnesses, electromechanical assemblies and systems; (2) 3 years of experience with reading, analyzing, and interpreting technical procedures of marine elevator diagrams in order to provide field support; (3) 3 years of experience identifying European elevator supply of spare parts in order to ensure necessary parts are available for necessary elevator maintenance; (4) 3 years of experience with motion and closed loop controls on elevators in order to fix complex troubleshoot on-site; (5) 3 years of experience with analog and digital interface control on elevators in order to fix complex troubleshooting on-site; and (6) 2 years of experience with performing annual inspections of European elevators in order to ensure elevators comply with local and country regulations.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self
• Collaborative, creative and supportive work environment
• Passionate about safety, quality and innovation
• We care about the communities where we live and work

Some of our many benefits include

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off

*Beware of Recruitment Scams*

• At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
• Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
• Sustainability is an integral part of our culture and the daily practice.

We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.