Service Manager

About the role

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day.

That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond.

Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Prepare and perform production cost modeling analyses using PROMOD and other tools to serve Xcel Energy's electric power system planning functions to meet customer demand and energy requirements and support regulatory filing and corporate budgeting requirements.

You'll prepare direct testimony for regulatory proceedings and provide responses to regulatory agencies information requests pertaining to wholesale energy market-based plans related to the transmission. Investigate and develop new techniques to improve production cost and transmission modeling processes. Support the development of Transmission Production Cost Modeling Analysts.

Develop and support strategic transmission planning work including evaluation of interregional projects and congestion cost mitigation opportunities. Essential Responsibilities Develop energy market forecasts for electric transmission development to support long-range plans, regulatory filings, and reduce congestion. Develop direct testimony for regulatory proceedings.

Provide responses to regulatory agencies information requests pertaining to wholesale energy market-based plans and modeling of Xcel Energy's transmission system. Perform independent analyses to respond to or support regulatory agencies review of Xcel Energy's transmission system. Develop production cost input and transmission modeling for electric system planning purposes.

Prepare forecasts of system impacts to congestion and curtailment. Engage with external transmission planning organization (MISO, SPP, etc.) models and policies to verify model accuracy, identify strategic transmission projects and strategic processes to reduce customer congestion costs.

Perform electric transmission modeling analyses to independently evaluate activities of Xcel Energy's operating companies, from a Risk Management perspective, pertaining to transmission assets, resource additions, regional planning processes, competitive transmission development, and environmental issues.

Prepare independent evaluations of regional transmission plans, and analysis of existing and new transmission system limitations. Perform monthly assessment of resource congestion and curtailment. Support responses to regulatory group and state regulatory agencies requests and questions, work on proactive congestion mitigation measures to reduce customer cost.

Investigate and develop new techniques to improve production cost and transmission modeling processes. Provide support in the development of Transmission Production Cost Modeling Analysts. Maintain all input data necessary for the transmission production cost model.

Ensure transmission and generation systems are accurately modeled in terms of ratings, flow gates, fuel costs, production capability (heat rates, capacity, VOM, etc.) and contract terms in order to provide accurate analysis of transmission system impacts. Optimize existing and write new programs to post process output, as well as develop visualizations to communicate the story from the data to internal and external partners.

Minimum Requirements Bachelor's of Science or Bachelor's of Arts degree in systems or electrical engineering, economics, mathematics, physics, quantitative analysis, business or a related discipline, or equivalent experience. At least 8 years of experience in analyzing transmission systems including 5 years analyzing wholesale energy markets using financial tools/production simulation software.

Must have advanced quantitative analysis skills and extensive knowledge in the systems and software required for such analyses. Preferred Requirements Experience developing and maintaining PROMOD models, including key generation, transmission, and load assumptions. Knowledge of RTO/ISO markets and transmission planning processes, particularly MISO and/or SPP.

Experience leading economic transmission analyses to evaluate the benefits and system impacts of large-scale transmission investments. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Non-Bargaining The anticipated starting base pay for this position is: $112,200.00 to $159,400.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users.

If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.