Service Response Representive - UHealth
- Location
- Miami, FL
- Listed
- 3 days ago
Current Employees
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
- Answers all incoming customer inquiries and requests and transfers matter when appropriate.
- Enters appropriate and precise information to patient accounts.
- Escalates customer concerns when necessary to obtain a resolution.
- Reaches out to customers, providers, and other entities.
- Provides verbal and written directions to customers.
- Identifies and assesses patient needs and provides resources.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications
- Education: High School diploma or equivalent
- Certification and Licensing: Not Applicable
- Experience: No experience necessary
Knowledge, Skills and Attitudes
- General knowledge of office procedures and operations.
- Ability to accurately prepare and maintain records, files, reports and correspondence.
- Ability to communicate effectively in both oral and written form.
- Ability to understand and follow instructions.
- Ability to process and handle confidential information with discretion
Pay and benefits
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Job Status: Full time
Employee Type: Staff
Equal opportunity and legal notices
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
From UMiami's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Service Response Representive - UHealth job at UMiami located?
This Service Response Representive - UHealth position at UMiami is located in Miami, FL. Always check UMiami's application page for specific state eligibility or relocation policies.
How do I apply for the Service Response Representive - UHealth position at UMiami?
This listing links directly to UMiami's Workday application page. You can apply directly on UMiami's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.