Service Supervisor - Commercial
- Location
- St. Louis, MO · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Education
- Bachelor's degree
- Listed
- 20 days ago
Skills & highlights for this role
- valid driver's license
- scheduling
- customer service
- Microsoft Office
Also useful
- mechanical systems
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k match
What You'll Do
- Assist with daily scheduling of all jobs; ensuring customers' preferences are met
- Provide immediate problem-solving assistance to office staff or service technicians
- Constantly monitor in Real Time service technicians' schedules in computer to maximize efficiency and profitability
- Track for jobs completed and place follow up calls to customers to ensure expectations were met
- Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
- Responsible for timely completion of all administrative paperwork associated with this position
- Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
- Participate in planning process and establishing department goals and objectives
- Other duties assigned by manager
What You Bring
- Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
- Experienced using Microsoft Office applications
- Must have a valid driver's license and a good driving record
- Ability to effectively communicate with the customer and represent the company in a professional manner
- Strong aptitude for technical applications and mechanical systems
What We Offer
- Comprehensive medical, dental, and vision coverage - available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Service Supervisor for our Commercial Operations team in St. Louis! If you have strong leadership skills and thrive on customer service, this role may appeal to you. If you are an energetic individual who thrives in a fast-paced service environment, please apply!
Equal opportunity and legal notices
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
From DH Pace's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Supervisor - Commercial role at DH Pace, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Service Supervisor - Commercial job at DH Pace located?
This Service Supervisor - Commercial position at DH Pace is located in St. Louis, MO (On-site). Always check DH Pace's application page for specific state eligibility or relocation policies.
What qualifications are required for Service Supervisor - Commercial at DH Pace?
For the Service Supervisor - Commercial role, DH Pace highlights a bachelor's degree; experience with scheduling, customer service, Microsoft Office. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Service Supervisor - Commercial position at DH Pace?
This listing links directly to DH Pace's Greenhouse application page. You can apply directly on DH Pace's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.