Service Tech/Advisor
- Location
- Little Rock, AR
- Listed
- 3 days ago
About the role
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You'll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You'll also be the first to have your hands on brand new models before they hit the sales floor.
Most importantly, you'll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We're looking for a teammate with stellar customer service chops and a willingness to learn. Because you'll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
What you'll bring to the team
- Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
- Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering 'til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
Trek Benefits
- Flexible and fun company culture
- Competitive health care -- PPO & HDHP medical plan options
- Flexible Spending Accounts (FSA)
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discount
We are an E-Verify employer.
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Store Little Rock
Equal opportunity and legal notices
E-Verify Right to Work Poster: English | Spanish
We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
From Trek Bikes's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Tech/Advisor role at Trek Bikes, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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More at Trek Bikes
All Trek Bikes jobsCommon questions
Where is the Service Tech/Advisor job at Trek Bikes located?
This Service Tech/Advisor position at Trek Bikes is located in Little Rock, AR. Always check Trek Bikes's application page for specific state eligibility or relocation policies.
How do I apply for the Service Tech/Advisor position at Trek Bikes?
This listing links directly to Trek Bikes's Workday application page. You can apply directly on Trek Bikes's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.