LNW
Direct Workday career site

Service Technician

Location
Louisville, KY
Listed
3 days ago

Position Summary

Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran and fraternal organizations across our industry. We're looking for passionate, driven professionals to help us deliver industry-leading products and unforgettable player experiences. With a strong focus on innovation, service, and support, we're transforming how our veteran and fraternal partners raise money for the causes that matter most.

Summary

The Service Technician will be responsible for installing, troubleshooting and repairing games and associated systems when malfunction occurs. They will also perform preventive maintenance to all machines to ensure they are functioning accurately. The role will require daily travel throughout a designated territory in and surrounding Louisville, KY.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Responsibilities

  • Understand and embody the company's Mission, Vision, and Values, acting as an ambassador for these principles.
  • Travel to locations performing various functions and tasks.
  • Perform basic troubleshooting techniques on the main components of a cabinet, i.e. bill acceptors, printers, monitors, logic box, etc.
  • Replace all broken parts, i.e. bill acceptors, printers, monitors, logic box, etc.
  • Operate hand tools, soldering equipment, electrical test equipment, and other equipment as needed.
  • Troubleshoot point of sale and/or server issues, i.e. no internet connection, IP address conflicts, install a printer and set as default, etc.
  • Frequently move machines weighing in excess of 400 pounds.
  • Perform all preventative maintenance on each type of device.
  • Properly complete work orders to record repairs and service.
  • Setup and configure the router for a location.
  • Properly wire a location so that there are no loops.
  • Assign static IP addresses to game terminals, routers, servers, and POS.
  • Provide exceptional service to our guests and employees.
  • Perform other duties as assigned.

#LI-TD1

Read the original posting

From LNW's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Service Technician job at LNW located?

This Service Technician position at LNW is located in Louisville, KY. Always check LNW's application page for specific state eligibility or relocation policies.

How do I apply for the Service Technician position at LNW?

This listing links directly to LNW's Workday application page. You can apply directly on LNW's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.