Service Technician (Contract)
- Pay
- $53,372 – $60,000 per year
- Location
- New Castle, CO · On-site
- Job type
- Contract
- Level
- Entry level
- Experience
- 2+ years
- Listed
- 30 days ago
Skills & highlights for this role
- Valid driver's license
- FTTH installation
- fiber splicing
- cable routing
- ladder and bucket truck work
Also useful
- ServiceMax
- safe driving practices
About the opportunity
The Service Technician regularly performs service activation and installs of the Ting fiber network to include construction elements such as conduit, fiber, split enclosures, cabinets and utility locating. Service Techs are at the forefront of Ting's connection with the community and perform their responsibilities with safety and customer experience top of mind.
This role is based out of New Castle, CO. This is a 6 month contract to start with an opportunity to extend.
Job Duties
- Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network.
- Directly engaging with customers at install locations to ensure timely, efficient and optimal activation/connectivity.
- Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing.
- Ability to perform fiber drops on site from handhole to house with supervision.
- Understand the mainline and drop-blowing process and assist teams with supervision.
- Understand basic concepts of the data center and its components.
- Ability to perform basic troubleshooting to identify connectivity issues from home to handhole.
- Build a splice dome and express dome installation with supervision.
- Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues.
- Complete general repair of the network including troubleshooting at the NID/home/handhold.
- Basic understanding of Utility locates.
- All other duties as assigned.
Knowledge, Skills and Abilities
- Customer interaction
- Drops/Installation
- FTTH Installation
- Fiber Splicing- 1 splice at the house, tying plant to outlet + drop splicing
- Cable Routing
- Power tools
- Ability to participate in on-call rotation
- Ability to work in confined spaces.
- Ability to do aerial work on a ladder or bucket truck up to 35'.
- Ability to lift up to 75 pounds while practicing safe lifting techniques
- Ability to work indoors and outdoors in all types of weather conditions, with provided weather protection materials.
- Proficient with all platforms and applications (ServiceMax, Bob, Deputy, etc)
- Compliance with all safety related training/practises, including but not limited to ladder safety, weather, safe driving principles, etc.
Qualifications Required
- 0-2 years of experience, preferably in telecommunications industry
- Active valid drivers license and clean drivers abstract
Pay and benefits
The base salary range for this position is $53,372 - $60,000. Range shown in $USD for US residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
As a safety sensitive position, Tucows reserves the right to administer pre-employment drug testing for illegal drug use for those successful candidates presented with an offer of employment for consideration.
Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.
What's new at Tucows
Learn more about Tucows, our businesses, culture and employee benefits on our site here.
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About Ting Internet
Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.
As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It's also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!
The work we do genuinely changes lives. If this sounds exciting, we'd love to hear from you!
Equal opportunity and legal notices
Tucows and its subsidiaries participate in the E-verify program for all US employees.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
From Ting Internet's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Service Technician (Contract) role at Ting Internet, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
What is the salary for the Service Technician (Contract) role at Ting Internet?
The Service Technician (Contract) posting at Ting Internet states compensation of $53,372 – $60,000 per year. It is listed as a contract position. Final pay may depend on location, experience, and interview evaluation on Ting Internet's official career site.
Where is the Service Technician (Contract) job at Ting Internet located?
This Service Technician (Contract) position at Ting Internet is located in New Castle, CO (On-site). Always check Ting Internet's application page for specific state eligibility or relocation policies.
What qualifications are required for Service Technician (Contract) at Ting Internet?
For the Service Technician (Contract) role, Ting Internet highlights 2+ years of relevant experience; experience with FTTH installation, fiber splicing, cable routing, ladder and bucket truck work. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Service Technician (Contract) position at Ting Internet?
This listing links directly to Ting Internet's Greenhouse application page. You can apply directly on Ting Internet's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.