ServiceNow SME
- Location
- Sacramento, CA · On-site
- Job type
- Contract
- Level
- Director
- Experience
- 5+ years
- Listed
- 31 days ago
Skills & highlights for this role
- ServiceNow
- ServiceNow Express
- change management
Also useful
- ServiceNow Enterprise
- configuration management database
About the role
Need Senior Servicenow SME who can train other IT Staff on Servicenow.
Scope of Work
Analyze and implement current change management process to ServiceNow Express. Plan next step migration to ServiceNow Enterprise
Train SME in ServiceNow change management (2-5 staff). Support training for incident and request management (Support Center functions).
Train general users (approx. 200+) in ServiceNow change, incident and request management.
Assist in developing methodology to add CIs to ServiceNow
Mandatory Requirements
- Minimum 5 years' experience with ServiceNow training and implementation
Technical Requirements
- Expert level knowledge of ServiceNow (Express & Enterprise).
- Deep knowledge of change management and best practices
Desirable Qualifications
- ServiceNow certifications
Desirable Qualifications
- ServiceNow certifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
US IT SOLUTIONS an ISO Certified organization based in CA. Our company is serving various State, Local and County Departments for over 10 years. We have been helping clients innovate across all phases of the application lifecycle for over a decade.
Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
From US IT Solutions Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the ServiceNow SME job at US IT Solutions Inc. located?
This ServiceNow SME position at US IT Solutions Inc. is located in Sacramento, CA (On-site). Always check US IT Solutions Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for ServiceNow SME at US IT Solutions Inc.?
For the ServiceNow SME role, US IT Solutions Inc. highlights 5+ years of relevant experience; experience with ServiceNow, ServiceNow Express, change management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the ServiceNow SME position at US IT Solutions Inc.?
This listing links directly to US IT Solutions Inc.'s SmartRecruiters application page. You can apply directly on US IT Solutions Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.