Shift Coordinator, Humanoid Robot Operations (Morning)

SHIFT: Morning - 6:30 AM to 3:00 PM

Each is a 5-day week that includes a weekend shift, with training Monday through Friday from 7:30 AM to 4:00 PM.

Responsibilities

• Lead, schedule, and direct the shift operator team, including robot and station assignments, coverage, and shift priorities.
• Own shift performance: robot uptime, task throughput, and on-time completion of the customer use case. Report results and misses at the end of every shift.
• Act as the first point of escalation for robot failures, safety concerns, and operational blockers. Triage quickly and decide whether to keep running, pivot, or stand down.
• Make sure every issue is tracked, documented, and escalated to the right engineering team in Jira, and hold the team to a high standard for ticket quality.
• Run structured shift handoffs with next shift leadership so nothing gets lost between teams.
• Coach operators in real time. Give direct feedback, support onboarding and training for new hires, and build a culture of accountability and continuous improvement.
• Spot recurring failures and process gaps, then drive fixes with engineering and operations leadership.
• Enforce all safety procedures for robot operation and model them yourself.
• Make sure work areas meet cleanliness and organization standards, and that the team follows equipment and robot maintenance procedures, including bring-up and shutdown.
• Step in hands-on and operate robots when the shift needs it.

Requirements

• 3+ years of experience in a leadership role such as shift lead, supervisor, coordinator, or team lead. Manufacturing, field operations, lab operations, or a similar fast-paced environment is required.
• A proven track record of owning team results: hitting targets, improving metrics, and holding yourself and others accountable.
• Confidence making sound decisions on your own and under pressure, without waiting for direction.
• Excellent written and verbal communication, including clear shift reports and effective escalation to technical teams.
• Experience working with robots or troubleshooting mechanical or electromechanical systems.
• Familiarity with Jira or a similar ticketing/tracking tool.
• Openness to giving and receiving constructive feedback, with a drive for constant improvement.
• Ability to stand 8+ hours a day and physically manage humanoid hardware.
• 5-day workweek with a mandatory weekend shift and 2 days off.

Physical Requirements

• Lifting & Handling: Must be able to safely lift, carry, and maneuver equipment or humanoid hardware weighing up to 50 lbs independently.
• Sustained Mobility: Ability to stand and move throughout the work area for the entirety of an 8+ hour shift (excluding meal/rest breaks).
• Manual Effort: Capacity for frequent bending, reaching, stooping, and fine motor manipulation of robot hardware.

Bonus Qualifications

• Experience leading overnight or off-hours teams.
• Background in robotics, automation, or a hardware startup environment.
• Experience building or improving operational processes, SOPs, or performance tracking.
• A passion for helping scale the deployment of learning humanoid robots.

Additional information

Training: There will be a 1 week training process at company headquarters. Training takes place Monday through Friday from 9:00 AM to 5:30 PM.

Pay and benefits

The US base pay rate for this full-time position is $35.00 per hour.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.