Shift Lead 1st and 3rd

About the role

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations.

Essential Duties and Responsibilities

• Act as lead in a specific department with ability to flex to other departments as needed
• Guide and train current and new employees on warehouse guidelines and new/updated procedures
• Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
• Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates
• Promote a positive team-oriented environment and lead by example
• Help oversee daily assigned area
• Enforce and maintain compliance and high quality standards with new and existing standards
• Audit proactively to detect and solve problems
• Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
• Communicate respectfully and effectively with associates when product quality is at risk
• Identify training deficiencies in associates and work with them to improve accuracy
• Maintain confidentiality
• Assist on the floor in other areas when needed
• Other duties as assigned

Qualifications

• Able to read, write, and speak English
• Bilingual in Spanish a plus
• Strong problem-solving and motivational skills
• Approachable, welcoming, and friendly
• At least 1 year of experience in a quality, lead, or training role
• Dependable and punctual
• Sharp attention to detail
• Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment
• Flexible, able to effectively prioritize tasks
• Outstanding organizational skills with both system and manual production environments
• Lead by example with ability to motivate employees to maximize their efforts in productivity and quality
• Computer experience including Gmail, Excel, Google Sheets
• Willingness to transfer to other departments based on business needs

Physical Requirements

• Stand/walk for up to 8-10 hours
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Ability to repeatedly lift and move items up to 50 pounds
• Ability to use a pallet jack/push and roll carts