Walden Robotics
Direct Rippling career site

Shift Lead, Robot Operations (2nd Shift)

Location
Cambridge, MA · On-site
Job type
Full-time
Level
Senior
Experience
4+ years
Listed
14 days ago

Skills & highlights for this role

  • Shift lead, shift supervisor, or senior technician experience
  • Hands-on troubleshooting of electromechanical equipment
  • Use of hand tools and multimeter
  • Ability to follow written technical procedures
  • Linux command line basics
  • Reading logs and using issue trackers and shared documentation
  • Clear written communication for shift and bug reports
  • Track record of enforcing safety protocols
  • Sound escalation judgment
  • Availability Monday to Friday, 2:30 PM to 11:00 PM, onsite in Cambridge, MA

Also useful

  • Technician experience on robotic, mechatronic, or industrial automation systems
  • Exposure to virtual reality, teleoperation, or drones
  • Experience in data collection, labeling, or quality inspection
  • Python or Bash scripting
  • First aid and CPR certification
  • Demonstrable applied use of AI tools

About the role

Cambridge, MA * Full-time * Monday to Friday, 2:30 PM to 11:00 PM

About the Role

The Shift Lead runs the evening shift on our robot operations floor, leading a team of operators who collect the data that teaches our general-purpose robots new skills. You own the shift from handoff to close. You keep the team safe, keep the robots running, and ensure the quality of the collected data.

This is a working leadership role. You will operate robots alongside your team, diagnose a downed robot before calling for help, and coach operators on the details that separate usable data from wasted hours. It suits someone who has run a shift on a manufacturing or technical floor, likes solving hardware and software problems with their own hands, and wants a direct hand in building how a multi-site robotics operation runs.

Core Responsibilities

  • Run the evening shift against the daily plan set by fleet coordination: robot and task assignments, operator role rotations, breaks, and other scheduled work
  • Own the shift handoff: take status from the 1st shift during the overlap window, and close each shift with a written report
  • Hold accountability for safety on shift: lead pre-shift safety briefings, enforce SOPs and stop-and-flag rules, and act as first responder and incident reporter
  • Directly perform robot operation tasks, and develop proficiency as a Teleoperator through structured training
  • Serve as first-line troubleshooter for robot hardware and software issues: run diagnostics, apply documented fixes, and escalate to on-call engineering with clear, reproducible reports when a fix falls outside procedure
  • Keep the shift productive when a robot goes down by reassigning operators and balancing the priority of affected work
  • Monitor data quality in real time: confirm collection follows task instructions, catch drift in operator technique, and flag sessions for review or re-collection
  • Coach operators on procedure adherence and execution quality, address performance gaps in the moment, and route recurring patterns to team leads
  • Own the feedback channel for evening operators, turning their observations and questions into clear, actionable items for the wider development team
  • Identify gaps, ambiguities, or stale steps in SOPs and checklists, and propose specific changes
  • File detailed bug reports and safety issues per established protocols
  • Close the floor each night with robots stored and charging, equipment staged, and the workspace ready for the morning shift

Required Qualifications

  • 4+ years in manufacturing, industrial automation, field service, or another hands-on technical operations environment, including time as a shift lead, shift supervisor, or senior technician
  • Hands-on troubleshooting of electromechanical equipment, with comfort using hand tools and a multimeter, and the ability to follow written technical procedures
  • Working comfort with software: Linux command line basics, reading logs, issue trackers, and shared documentation, plus the ability to pick up new internal tools with sparse documentation
  • Clear written communication: shift reports and bug reports that someone who was not there can understand and act on
  • A track record of enforcing safety protocols with a team, including calling a stop when something is wrong
  • Sound judgment about what to resolve on shift and what to escalate, and the habit of escalating with the right information attached
  • Availability Monday to Friday, 2:30 PM to 11:00 PM, onsite in Cambridge, MA, with flexibility for occasional extended hours

Preferred Qualifications

  • Technician experience on robotic, mechatronic, or industrial automation systems
  • Exposure to virtual reality, teleoperation, drones, or other remote-operated platforms
  • Experience in data collection, labeling, or quality inspection where consistency of output matters
  • Scripting experience (Python or Bash) for diagnostics or simple automation
  • First aid and CPR certification
  • Demonstrable, applied use of AI tools to improve workflows or operational efficiency

Physical Requirements

  • Ability to stand and move through an active robot lab for extended periods
  • Ability to work for extended periods in a virtual reality headset, with sufficient spatial awareness to operate robotic systems safely
  • Comfortable working alongside moving robotic systems and wearing PPE as required
  • Ability to lift 50 lbs

Pay and benefits

Walden Robotics offers a competitive total compensation program, including salary, annual cash bonus, company equity, company-subsidized insurance programs, 401(k) with company match, flexible PTO, daily lunch, and other benefits. The pay ranges noted on our posts are for salary only.

About the company

At Walden Robotics, we envision a world where general-purpose robots dramatically improve the quality of life for all people-supporting us at home, at work, in factories, on farms, and beyond. To accomplish this, we are building a team of exceptional professionals who combine world-class technical skills with creative vision, grounded in humility and collaboration.

Read the original posting

From Walden Robotics's careers page, first listed on Rolev.ai on October 26, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Shift Lead, Robot Operations (2nd Shift) role at Walden Robotics, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Shift Lead, Robot Operations (2nd Shift) job at Walden Robotics located?

This Shift Lead, Robot Operations (2nd Shift) position at Walden Robotics is located in Cambridge, MA (On-site). Always check Walden Robotics's application page for specific state eligibility or relocation policies.

What qualifications are required for Shift Lead, Robot Operations (2nd Shift) at Walden Robotics?

For the Shift Lead, Robot Operations (2nd Shift) role, Walden Robotics highlights 4+ years of relevant experience; experience with Shift lead, shift supervisor, or senior technician experience, Hands-on troubleshooting of electromechanical equipment, Use of hand tools and multimeter, Ability to follow written technical procedures, Linux command line basics, Reading logs and using issue trackers and shared documentation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Shift Lead, Robot Operations (2nd Shift) position at Walden Robotics?

This listing links directly to Walden Robotics's Rippling application page. You can apply directly on Walden Robotics's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.