Shipping Coordinator

About the role

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As an integral member of our team, you will play a pivotal role within the Americas Distribution Center by coordinating all outbound shipping activities. You will have the opportunity to serve as the primary liaison between warehouse operations, customer service, transportation providers, and carriers, contributing to the overall success and growth of our organization. This is an onsite position located in Indianapolis, IN.

As a part of the team, you will

• Coordinate daily outbound shipments for domestic and international customers across LTL, truckload, parcel, expedited, air freight, and ocean freight.
• Communicate with carriers to arrange pickups, manage transportation services, and support on-time delivery.
• Track shipments from warehouse release through pickup and delivery; maintain visibility and provide status updates to stakeholders, customers, and sales and customer service teams.
• Partner with warehouse operations to set daily shipping priorities, monitor order readiness, meet carrier cutoff times, coordinate dock scheduling and loading, and balance workload and capacity.
• Monitor carrier performance and resolve or escalate delays, missed pickups, service failures, damaged freight, and other shipment issues; coordinate corrective actions with internal teams and transportation providers.
• Coordinate emergency and expedited shipments, identify risks to shipment timelines, and escalate critical service issues to leadership.
• Coordinate hazardous materials shipments in compliance with applicable DOT, IATA, carrier, and other regulatory requirements.
• Review SDSs and determine proper shipping classifications when required; prepare and verify hazardous materials documentation, markings, labels, and shipping papers.
• Maintain hazardous materials shipping records, support regulatory audits and compliance reviews, and stay current on DOT and IATA requirements, communicating changes to operations teams.
• Provide warehouse personnel with guidance on hazardous materials shipping requirements and best practices.
• Prepare and review bills of lading (BOLs), shipping labels, export documents, air waybills, and other carrier paperwork; verify shipment information is accurate and complete before carrier release.
• Update ERP, warehouse management systems (WMS), carrier portals, and transportation systems; maintain shipment and transportation records for research, freight claims, and compliance.
• Assist with freight claims and root-cause investigations.

What you know: You have a high school diploma or GED and

• 2-3 years of experience in shipping, logistics, transportation, warehouse operations, or distribution Experience coordinating carrier pickups and outbound shipments.
• Strong organizational, communication, and problem-solving skills. Proficient with Microsoft Outlook, Excel and transportation/shipping systems.
• Certification in DOT Hazardous Materials Shipping is a plus
• IATA Dangerous Goods certification is a plus
• Critical thinking and problem-solving
• Attention to detail and accuracy
• Strong interpersonal and collaboration skills
• Strong leadership and communication skills

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What's in it for you?

• We offer a challenging position in an open and friendly environment where we help each other to develop and create value.
• Your work will have a true impact on Alfa Laval's future success.
• Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more.

• At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package.
• We rely on market indicators and consider your specific job, background, skills, and experience to get it right.
• The hourly wage for this role is typically $23.00 - $25.00/hour

EEO/Vet/Disabled Employer