Shipping Tech, ECommerce (Seasonal)

About the role

Hi, we're Stumptown. We're a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day.

We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

Summary

This position is an intricate part of the operations team and will be responsible for fulfilling all duties related to e-commerce shipping during our busy holiday season. This person will work closely with the Production, Logistics and Direct to Consumer (DTC) teams to ensure orders are being fulfilled in a timely manner while maintaining high quality standards. The position is also responsible for ensuring all orders are shipped out accurately and on time.

Essential Functions

• Coordinate daily orders with members of the shipping team
• Assist with packing orders from our E-Commerce team
• Scoop and prepare bags by hand prior to packing orders
• Assist USPS and UPS delivery drivers and maintain established positive relationships
• Communicate effectively across departments, keeping all in loop as tasks are completed
• Assist with unloading and stocking merchandise in an efficient and orderly manner
• Other duties as assigned

Supervisory responsibilities

• None

Qualifications

• Demonstrated passion and enthusiasm for coffee
• Working knowledge of material handling methods
• Self-starter in a fast paced, non-traditional work environment
• Willingness to learn from mistakes to grow and enhance skills
• Ability to manage and prioritize daily and weekly tasks
• Demonstrated problem solving skills
• Hospitality and customer service focus
• Familiarity with Microsoft D365, Google Apps and other organizational computer tools

Physical Demands

• Carry weight, lift - frequently moves materials weighing up to 50 pounds. Weight greater than 50 pounds will be mitigated with a lifting partner or device
• Stooping-bending body downward and forward by bending spine at the waist
• Repetitive motion using the hands, wrists and forearms
• Walk - must be able to stand for shifts and move about the roastery
• Operate pallet jack and forklift

Work environment

• Work is performed in a warehouse environment in the Roastery
• The work environment can be noisy
• Temperatures can be variable in the work area

Pay Transparency & Benefits

The target base compensation for this position is $20.50. For part-time/seasonal positions, Stumptown Coffee offers the following benefits: paid holidays; sick leave benefits; and, an amazing employee discount! Additionally, we offer a 401(k) savings plan which includes an employer match of 100% for the first 3% of earnings that you contribute plus 50% of the next 2% you contribute.

• At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life.
• We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities.
• We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together.
• We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply.