Site Manager/Office Services

Essential Job Responsibilities

• Serves as a liaison between the employees and the client
• Supervises and delegates to the team to ensure productivity goals are met and excellent client service is provided
• Continuously looks for opportunities to increase the efficiency of operations
• Seeks opportunities to increase services and makes recommendations to both the Site Manager and key client contacts
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
• Assists with the interview process for available positions at the site
• Helps train, supervise, evaluate, and develop all personnel assigned to the site
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime in the absence of the Site Manager
• Assists Site Manager with tracking productivity and the collecting of information necessary to provide leadership and the client with a detailed monthly report
• Ensures that completed client work is billed out and tracked in a timely manner
• Additional duties as required

Qualifications & Requirements

• High School Diploma or equivalent; Associate degree preferred
• Previous supervisor/Lead experience in either a law firm, financial services, or office services setting is highly preferred. Candidates with experience in other professional organizations with the required skills will be considered
• Highly detail orientated
• Proven track record of strong verbal and written communication skills
• Strong initiative required; ability to work independently with minimal direct supervision
• Ability to lead others in a professional manner
• Working knowledge of Microsoft products including MS Word, Excel and Outlook
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period

• #LI-NL 1
• #INDHP

Pay and benefits

The Compensation range for this role is 23.00 to 27.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.