Site Reliability Engineer

About This Role

The Site Reliability Engineer is part of the Engineering team and reports to our DevOps Lead. In this role, you will support the reliability, scalability, and observability of our systems. You will assist in designing and maintaining monitoring solutions, working with development and operations teams to ensure optimal system performance and uptime.

Core Responsibilities

• Assist in developing and maintaining observability strategies for logging, metrics, tracing, and alerting.
• Collaborate with cross-functional teams to ensure consistent instrumentation across services.
• Support adoption of observability best practices and tools (e.g., Prometheus, Grafana, ELK).
• Help monitor production systems and diagnose performance bottlenecks.
• Participate in production support, including incident response and on-call rotation using PagerDuty.
• Implement Infrastructure as Code (IaC) using Terraform.
• Contribute to automation and tooling to reduce manual operational work.
• Support post-incident reviews and contribute to continuous improvement initiatives.

Preferred Skills/Experience

• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
• 3+ years of experience in Site Reliability Engineering, DevOps, or related fields.
• Proficiency in programming/scripting languages (e.g., Go, Python, Bash).
• Familiarity with observability tools (e.g., Prometheus, Grafana, Datadog, ELK Stack, OpenTelemetry).
• Hands-on experience with AWS and containerization (Docker, Kubernetes).
• Understanding of CI/CD pipelines and automation frameworks.
• Strong Linux/Unix systems and networking fundamentals.
• Excellent analytical, problem-solving, and communication skills.

Salary

The starting pay for this role is USD $125,000 - $145,000 per year for all U.S. remote locations. The actual base pay will vary, and is dependent upon many factors, such as transferable skill sets, work experience, business needs, and market demands. The base pay range is subject to change.

Our Benefits

We believe in supporting our people with flexibility, balance, and opportunities to grow. One of the ways we demonstrate this commitment is through our benefit offerings.

• Time Off: Unlimited PTO (for salaried FTE roles).
• Well-Being: Mental wellness benefits; free 1:1 virtual visits with a licensed mental wellness professional; comprehensive competitive health benefits.
• Remote-First Culture: Fully remote, cameras-on culture with work-from-home equipment reimbursements available to new hires.
• Professional & Financial Growth: Annual professional development budget; free 1:1 virtual visits with a career coach; 401k plan with employer match.

Depending on your location, data privacy laws may regulate the way we manage the data of job applicants.

We comply with Federal Transparency in Coverage regulations by providing a link to machine readable files related to the health plans offered to our employees. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data including negotiated service rates, and out-of-network allowed amounts between health plans and healthcare providers.