Site Reliability Engineer

The Role

You are the infrastructure expert who enables our rapid product development and guarantees 99.9%+ stability and performance of our clinical AI platform for major health systems. Your focus on operational excellence is directly tied to a patient's access to life-saving treatment.

What You'll Do

As our SRE, you will own the entire production environment and improve the development experience:

• Infrastructure Ownership: Design, implement, and maintain the production environment, having previously handled 500+ machine deployments.
• Kubernetes Mastery: Own our containerized infrastructure, leveraging deep expertise in Kubernetes and Helm to manage deployment, scaling, and operational health.
• CI/CD & Deployment Optimization: Optimize and streamline both the TypeScript and Python/ML deployment pipelines to support high-velocity feature release while maintaining the highest reliability.
• DevX Support: Support Developer Experience (DevX) work to streamline developer workflows, enhance tool proficiency, and improve CI/CD systems.
• Infrastructure as Code (IaC): Manage and maintain infrastructure definitions using Terraform.

What We're Looking for

You have the intensity and technical mastery to own mission-critical infrastructure. You hold yourself and others to high standards and thrive in a high-energy, in-office culture where everyone is in it to win it.

• Tool Proficiency: You are highly proficient with your tools-you speak command line fluently and have mastered keyboard shortcuts.
• Ownership: You thrive on owning complex systems and have a proven track record of scaling mission-critical deployments.
• Automation Drive: You love automating things, always finding new ways to increase your own leverage, and defining standards for operational excellence.
• Problem Solver: You won't wait for someone else to solve a problem that you're in a position to solve; you are willing to jump into whatever needs to get done.

Technical Qualifications & Environment

• IaC & Orchestration: Deep, demonstrable experience with Kubernetes, Helm, and Terraform.
• Scaling Systems: Proven ability to architect and maintain complex, distributed systems with high-availability requirements.
• Deployment Experience: Hands-on experience optimizing deployment pipelines for both application code (TypeScript) and machine learning models (Python/ML). Also PostgreSQL, Redis, Kakfa.
• Core Team Member: Excitement about working five days per week in our San Francisco office.

Nice to Have

• Interest in healthcare, pharmacy, or health technology
• Uses AI tools in your workflow and is always looking for ways to move faster with them

Benefits

• Competitive compensation, including meaningful equity
• Medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy
• Paid parental leave
• Fertility and family-building stipend through Carrot