Site Reliability Engineer II - CTJ - Secret

About the role

Demonstrates expertise in distributed systems design, interactions between cloud technology layers and components, common dependencies at scale, and the code that defines infrastructures.

Can identify and recommend configurations optimal of cloud technology solutions and modify the code base that defines systems or cloud technologies to improve the reliability and operability of supported products with minimal guidance from other engineers.

Develops an understanding of the code, features, and operations of specific products at scale as required to contribute to incremental improvements in product availability, reliability, efficiency, observability, and/or performance; participates in on-boarding, code/design reviews, and regular meetings with the engineering teams that develop and/or manage those products.

Researches and maintains an awareness in industry trends, advances in distributed systems and cloud technologies, new tools, and/or processes for maintaining and improving product availability, reliability, efficiency, observability, and/or performance. Contributes to the implementation of new solutions within their team by identifying ways they can be applied to solve persistent problems.

Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration government security screening requirements as required for this role. are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Secret Security Clearance.

You will be asked to provide clearance verification information prior to an offer of employment. background check upon hire/transfer and every two years thereafter. Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

Engineers participate in a scheduled shift rotation designed to provide extended business-hour coverage. Shift assignments may include alternate schedules such as four 10-hour workdays or rotating coverage across multiple daily operating windows.

Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.

2+ years technical experience working with large-scale cloud or distributed systems. Develops and tests basic changes to optimize code and improve the observability, reliability and operability of a defined range of platform, system, or product components or features with direction from other engineers.

Designs, develops, and maintains telemetry pipelines and monitoring tools that detail operations metrics (e.g., availability, reliability, performance, efficiency) of product components and features operating at scale.

Develops alerts and instrumentation across components and features to monitor product capacity and resource demands and analyze telemetry data using existing capacity planning models; draws insights from analyses of capacity and resource data to optimize component and feature code to manage resources and capacity across limited range of use conditions and system parameters.

Design, develop, and deliver the required software engineering to serve and protect O365 government clouds. Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments. Proactively identify and reduce issues through design, testing, and implementation of software-based solutions.

Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases. Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability. Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them.