Slot Service Specialist
- Pay
- $8 – $12 per hour
- Location
- St. Charles, us
- Listed
- 3 days ago
About the role
To provide friendly, courteous, and efficient service to guests and, through teamwork with other team members, ensure prompt response to all guests needs.
Qualifications & Requirements
- Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
- Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
- Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
- This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
- Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
- Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
- Responsible for assigned casino funds and proper handling of funds exchanges.
- Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
- Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
- Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
- Perform minor slot machine repairs not requiring a Slot Technician.
- Assist casino patrons with general questions concerning the Casino.
- Comply with all Company and departmental policies, procedures, and internal controls.
- All other duties as assigned.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Equal opportunity and legal notices
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Slot Service Specialist role at Boyd Gaming?
The Slot Service Specialist posting at Boyd Gaming states compensation of $8 – $12 per hour. Final pay may depend on location, experience, and interview evaluation on Boyd Gaming's official career site.
Where is the Slot Service Specialist job at Boyd Gaming located?
This Slot Service Specialist position at Boyd Gaming is located in St. Charles, us. Always check Boyd Gaming's application page for specific state eligibility or relocation policies.
How do I apply for the Slot Service Specialist position at Boyd Gaming?
This listing links directly to Boyd Gaming's SmartRecruiters application page. You can apply directly on Boyd Gaming's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.