Slot Supervisor
- Location
- St. Charles, us
- Listed
- 3 days ago
About the role
The successful candidate will provide friendly, courteous and efficient guest service and ensure a prompt response to all guests' needs. You will also provide cashiering, slot machine services, transaction verification, assistance and oversight to Slot Service Specialists.
- Adhere to all department and property policies, procedures, and internal controls
- Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
- Coach, monitor, and develop team members for improved performance
- Issuing timely performance evaluations on subordinates while offering developmental guidelines and resources to achieve goals
- Through teamwork with other Slot Supervisors and the Slot Service Specialists, ensure great guest service and prompt response to guests' needs at all times
- Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
- Verify, process, and authorize jackpot payouts
- Support and assist Slot Service Specialists and other Slot Supervisors on the Casino Floor
- General monitoring of job performance of Slot Service Specialists
- Consistently monitor and manage the departments' labor and payroll standards.
- Assist Guests with general questions concerning the Casino
- Respond to change lights on slot machines and assist customers needing change or other assistance
- Other various duties as assigned by the Casino Operations Assistant Shift Manager
Qualifications & Requirements
- High school diploma or equivalent
- One-year slot experience or prior slot experience
- Excellent communication and guest service skills for both internal and external guests.
- Ability to count money and make change.
- Basic computer, math, reading, and writing skills.
- Supervisory skills, preferred but not required.
- General knowledge of Microsoft Word, Excel, and Outlook is a plus.
- Always conduct oneself in a manner that reflects a positive and professional image
- Ability to establish rapport with other team members throughout the casino
- Maintain a positive attitude at all times
- Be able to work in a fast paced 24/7 environment.
- Must be available to work some nights, weekends and holidays.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Equal opportunity and legal notices
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Slot Supervisor job at Boyd Gaming located?
This Slot Supervisor position at Boyd Gaming is located in St. Charles, us. Always check Boyd Gaming's application page for specific state eligibility or relocation policies.
How do I apply for the Slot Supervisor position at Boyd Gaming?
This listing links directly to Boyd Gaming's SmartRecruiters application page. You can apply directly on Boyd Gaming's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.