Social Security Disability Hearing Case Manager
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 21 days ago
Position Overview
We are seeking a dedicated and compassionate Social Security Disability Hearing Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and ensuring that all claims are processed accurately.
Due to this being a remote role, you'll need reliable internet with speeds of at least 100 Mbps download and 30 Mbps upload, a comfortable place to work, and a backup plan for occasional internet outages. We will provide your MacBook as well as a headset, keyboard, and monitor as needed. You will be responsible for maintaining a setup that supports a productive workday.
Responsibilities
- Gather required documentation and information from clients to support their claims.
- Provide guidance and support to clients throughout the claims process which can be lengthy.
- Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
- Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
- High call volume
- Keep detailed records of client interactions and claim status updates.
- Stay up-to-date on changes to social security policies and procedures.
Qualifications
- Bachelor's degree in social work, psychology, or a related field (preferred).
- Previous experience working with social security claims or similar benefits programs.
- Strong interpersonal and communication skills.
- Ability to empathize with clients and provide compassionate support.
- Excellent organizational skills and attention to detail.
- Proficiency in Google Suite and other relevant software programs.
- Ability to work independently and as part of a team.
- Knowledge of social security policies and procedures (preferred).
- A dedicated, private, and quiet workspace appropriate for confidential client conversations.
- Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours.
Preferred Qualifications
- Experience working in a remote or virtual office environment.
- Knowledge of virtual phone systems and online scheduling software.
Schedule
- 40 hours a week, limited overtime (typical working hours are 9:00 - 6:00 pm EST)
Benefits
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission
About the company
About Mindset Care, Inc.
Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.
Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) through the Social Security Administration.
Equal opportunity and legal notices
During scheduled working hours, employees must be able to perform the position's essential duties and meet its attendance, availability, productivity, confidentiality, and performance expectations, subject to approved leave, reasonable accommodations, and applicable law.
From Mindset Care, Inc.'s careers page, first listed on Rolev.ai on October 19, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Social Security Disability Hearing Case Manager job at Mindset Care, Inc. located?
Yes, this Social Security Disability Hearing Case Manager opening at Mindset Care, Inc. is listed as Remote (US). Always check Mindset Care, Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Social Security Disability Hearing Case Manager position at Mindset Care, Inc.?
This listing links directly to Mindset Care, Inc.'s Rippling application page. You can apply directly on Mindset Care, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.