Software Engineer, AI Operations

What You'll Do

• Build agents, workflows, and custom tools that let internal teams handle more without adding headcount
• Evaluate and integrate third-party tools, making the call on what to buy and what to build
• Contribute to and empower stakeholders on our self-service app deployment platform
• Design and implement new patterns for internal APIs, auth and MCP building and extending beyond our Django monolith.
• Integrate and scale customer experience systems built around third parties like Zendesk.
• Partner with customer experience, legal, finance, people, and content ops to source new challenges

Must-Haves

• You bring 2+ years of full-stack software engineering experience
• You have a track record of building, maintaining, and supporting internal tooling or systems that streamline engineering or business operations
• You’re eager to learn and share agentic coding best practices and tools
• You thrive in an early-stage, 0>1 environment where the problem space is still being defined

Nice-to-Haves

• You’ve worked with agent frameworks (e.g. LangGraph) and eval or observability tooling (e.g. LangSmith, Braintrust)
• You’re familiar with support tooling, CRM systems, or workflow automation platforms

Additional information

Not sure you meet every point above? Please apply anyway! If you're excited about this work and think you could make an impact here, we'd love to hear from you. The best candidates rarely check every box.

Pay and benefits

This role is expected to work from the designated Suno office 5 days a week, per Suno's company policy. Full-time employees will receive competitive equity packages, and comprehensive benefits. The actual base salary offered may vary depending on location, skills, qualifications, and experience.

Additional Notes

Applicants must be eligible to work in the US. Perks & Benefits for Full-Time Employees

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays + Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days per week)