Software Engineer - AI Platform (Hybrid)

About the role

Software Engineer supporting an enterprise AI platform. A hands-on engineering role with build, enhance, test, and support responsibilities of production-ready AI platform capabilities that enable teams across AbbVie to use generative AI responsibly and effectively. Work with senior engineers, product owners, architects, security partners, data teams, and business stakeholders to deliver reliable platform features, improve developer experience, support integration patterns, and contribute to governed AI solutions used across scientific, clinical, commercial, and operational areas.

Responsibilities

• Develop, test, and maintain AI platform capabilities, including APIs, backend services, user-facing workflows, automation scripts, and integration components that support enterprise generative AI use cases.
• Contribute to reusable engineering patterns for prompt management, retrieval-augmented generation, model routing, evaluation, observability, and secure access to enterprise data and tools.
• Work with product owners, senior engineers, architects, and business stakeholders to understand requirements, clarify user needs, estimate work, and deliver practical, maintainable solutions.
• Support AI platform onboarding and adoption by helping teams troubleshoot issues, interpret platform guidance, improve documentation, and apply approved development patterns.
• Assist with quality engineering activities, including unit testing, integration testing, user acceptance testing, defect resolution, and validation evidence needed for controlled enterprise environments.
• Help operate and improve AI platform production services by monitoring reliability, investigating incidents, resolving support tickets, and identifying opportunities to simplify or automate recurring support needs.
• Follow AbbVie standards for secure software delivery, responsible AI, privacy, GxP awareness, data protection, change management, and the software development lifecycle.
• Communicate progress, risks, tradeoffs, and technical findings clearly to teammates and stakeholders; escalate issues appropriately and contribute to a collaborative engineering culture.

Qualifications & Requirements

• Bachelor's Degree with 5 years of relevant technical experience OR Master's degree with 4 years of relevant technical experience, preferably in software engineering, data engineering, AI/ML engineering, or platform engineering.
• Hands-on experience building or supporting software applications, APIs, cloud-based services, data pipelines, automation, or AI/ML-enabled solutions.
• Working knowledge of modern software development practices, including source control, CI/CD, testing, monitoring, documentation, and agile delivery.
• Experience with one or more programming languages such as Python, JavaScript/TypeScript, Java, or similar; familiarity with cloud platforms, containers, APIs, or enterprise integration patterns is preferred.
• Interest in generative AI, LLMs, prompt engineering, retrieval-augmented generation, model evaluation, or AI platform tooling; direct enterprise AI experience is preferred.
• Ability to learn quickly, solve ambiguous technical problems, collaborate across teams, and communicate technical concepts clearly to both technical and non-technical audiences.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.