Software Engineer - Applied AI
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 23 days ago
Skills & highlights for this role
- TypeScript
- Python
- LLM applications
- agent systems
- backend services
Also useful
- IT operations
- MSP
- infosec
About the Role
As an Applied AI Software Engineer, you own the systems that make Titan's agents work in production. You're as effective in front of a partner as you are deep in the codebase, and you move between the two every week.
You take ill-defined problems from the field, prototype quickly, and turn them into reliable production systems. You'll build the agent harness, ship new capabilities across the portfolio, and own the backend systems, data pipelines, and model-adjacent infrastructure underneath them. You work closely with other engineers, Operations, Product, and GTM.
This role is based in San Francisco or New York City, in office.
In This Role You Will
- Embed with portfolio teams to understand their technical requirements and business objectives
- Architect and build integrations, APIs, and agent workflows on Titan's platform
- Build and evolve the agent harness and tools our AI agents run on
- Work with partner leadership to drive adoption and shape business outcomes across the portfolio
- Build the platform and software systems that scale future deployments
- Design evals that measure agent quality, then hill-climb our agents against them
You Might Thrive in This Role If You
- Bring 3+ years of engineering experience that includes partner-facing work
- Write and review production-grade code in TypeScript, Python, or a comparable stack
- Have built LLM applications or agents in production and know how model behavior shapes the product experience
- Have built full-stack systems end to end, with strong fundamentals in backend services, data modeling, and reliability
- Have owned and shipped complex systems in ambiguous, fast-moving environments
- Communicate clearly with partner stakeholders, engineers, and product managers
- Bonus: experience in IT operations, MSPs, or infosec
About Titan
Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.
In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Amazon, Harvard, Stanford, and MIT.
Joining Titan means helping redefine how work gets done in IT services, and building a $100B company.
From Titan's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Software Engineer - Applied AI job at Titan located?
This Software Engineer - Applied AI position at Titan is located in San Francisco, CA (On-site). Always check Titan's application page for specific state eligibility or relocation policies.
What qualifications are required for Software Engineer - Applied AI at Titan?
For the Software Engineer - Applied AI role, Titan highlights 3+ years of relevant experience; experience with TypeScript, Python, LLM applications, agent systems, backend services. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Software Engineer - Applied AI position at Titan?
This listing links directly to Titan's Ashby application page. You can apply directly on Titan's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.