Software Engineer II - CTJ - Poly

About the role

Design, implement, and maintain clean, reliable, testable code using best practices and responsible AI-assisted development while escalating blockers early. Use AI tools responsibly across the SDLC, reviewing and validating AI-generated changes to ensure correctness and maintainability.

Work with partner engineering teams, PMs, and experts (privacy, security, SRE) to understand requirements, apply customer feedback/telemetry, and deliver scalable, reliable, user-centric features. Build extensible, maintainable services and features with solid diagnosability, reliability, and production-readiness.

Participate in on-call rotations, troubleshoot live-site issues using least-privileged access, and improve TSGs, telemetry, and fixes that reduce future incidents. Contribute to engineering and operational excellence through automation, tooling, documentation, and process improvements.

Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.

Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

1+ years technical experience working with large-scale cloud or distributed systems Experience operating or deep technical knowledge of PSTN telephony systems Experience building automation with Ansible and developing/operating CI/CD pipelines (e.g., Azure DevOps, GitHub Actions) to deliver reliable, repeatable deployments.