Software Engineer III, Edge

What Is Box?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more.

Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Why Box Needs You

Box's Edge team powers the connectivity behind our products, including Box Zones and applications hosted across our environment. We're evolving from a ticket-driven support model to building automated, self-serve network capabilities that application and service owners can consume reliably at scale.

We're looking for a Software Engineer III to design and build backend services and automation that turn complex network functionality into simple, safe, and repeatable workflows. In this role, you'll deliver high-impact systems using Python and Terraform, grounded in strong networking fundamentals.

You'll partner with internal customers to transform recurring requests into robust products, improving delivery speed, reliability, and developer experience across Box.

What You'll Do

• Design and implement backend services and tooling in Python that make network capabilities accessible for internal application and service owners.
• Build and maintain Infrastructure as Code with Terraform to provision, configure, and manage network resources reliably.
• Translate partner needs into automated workflows that replace manual, ticket-based processes and scale across teams.
• Participate in design reviews, question assumptions thoughtfully, and contribute to decisions that improve reliability, security, and usability.
• Integrate observability and guardrails to support safe, auditable, and measurable network changes.
• Collaborate with cross-functional teams (application owners, reliability, platform) to define requirements and deliver end-to-end solutions.
• Write tests, documentation, and runbooks to support operational excellence and maintainability.
• Contribute to roadmap planning and continuous improvement of network automation patterns and standards.
• Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.

Who You Are

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 3+ years of professional software engineering experience with a strong backend focus.
• Proficient in Python with a track record of building production-grade services or automation.
• Hands-on with Infrastructure as Code, especially Terraform, including module design, reviews, and CI/CD integration.
• Strong understanding of networking fundamentals (e.g., TCP/IP, routing vs. switching concepts, DNS, load balancing, security groups/firewalls).
• Product mindset: you distill complex systems into safe, reusable abstractions and prioritize user experience for internal customers.
• Systems thinker who can break down ambiguous problems, propose pragmatic designs, and measure outcomes.
• Collaborative communicator who seeks diverse perspectives, builds alignment, and gives and receives feedback constructively.
• Nice to have: Experience with cloud platforms (GCP and/or AWS), service-to-service networking, and network automation tooling.
• Nice to have: Familiarity with observability platforms (e.g., Infroscope or similar), testing frameworks, and secure-by-default practices.

Additional information

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!