Software QA Specialist II

About the Role

Join OpenEye's Quality Engineering organization as a Software QA Specialist II, where you'll play a critical role in ensuring the quality, reliability, and usability of OpenEye's cloud video, AI analytics, and hardware-integrated solutions.

As an experienced quality professional, you will partner closely with Product Management, Engineering, Technical Support, and fellow Quality professionals to validate customer-facing functionality, identify product risks, and drive quality improvements throughout the software development lifecycle.

The ideal candidate combines strong manual testing expertise with growing technical capabilities, a deep understanding of product behavior, and the ability to contribute to test planning, investigation, and continuous quality improvement efforts.

What You'll Do

• Collaborate with Product Managers, Software Engineers, and stakeholders throughout Agile development cycles to ensure quality is built into products from planning through release.
• Review requirements, user stories, and acceptance criteria to identify quality risks and develop effective test coverage strategies.
• Create, maintain, and execute test plans, test cases, exploratory tests, and regression suites across cloud, web, firmware, hardware, and integrated platform solutions.
• Validate product functionality, usability, reliability, APIs, integrations, and customer workflows to ensure a high-quality customer experience.
• Investigate, document, reproduce, and verify defects through resolution, including analysis of customer-reported issues and collection of diagnostic data.
• Execute and maintain automated test suites, analyze test results, and collaborate with Software Engineers in Test (SETs) to expand automated test coverage.
• Perform API testing, database validation, log analysis, and technical troubleshooting to support feature validation and root cause investigation.
• Utilize automation tools, AI-assisted testing solutions, and modern quality engineering practices to improve testing efficiency, coverage, and effectiveness.
• Participate in sprint planning, backlog refinement, reviews, retrospectives, and release readiness activities, providing a quality-focused perspective throughout the development lifecycle.
• Contribute to continuous improvement initiatives, mentor junior team members, and share product, testing, and technical knowledge across the organization.

What You'll Bring

• High School Diploma or GED required
• 2+ years of software quality assurance, software testing, or related experience in an Agile environment.
• Strong understanding of software testing methodologies, test design, defect management, risk-based testing, and root cause investigation.
• Experience creating and executing test plans, test cases, exploratory tests, and regression test suites.
• Hands-on experience with API testing using tools such as Postman, Swagger, or similar platforms.
• Working knowledge of SQL and database validation techniques.
• Experience analyzing application logs and troubleshooting complex software issues.
• Experience executing, maintaining, or contributing to automated test suites, with a strong understanding of test automation concepts and practices.
• Familiarity with web applications, cloud platforms, client/server architectures, and hardware-integrated systems.
• Experience using Jira, TestRail, Azure DevOps or similar agile, quality and defect management tools.
• Exposure to AI-assisted testing tools and modern quality engineering practices is a plus.
• Strong analytical, troubleshooting, communication, and collaboration skills, with a passion for delivering high-quality customer experiences.
• Continuous learning mindset with an interest in expanding technical, automation, and quality engineering capabilities.
• Ability to work on site at our Liberty Lake, WA headquarters.
• Perform all other duties as assigned.

Additional information

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Perks at OpenEye

• The pay for this opportunity is $22.00 - $28.00 per hour. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k.
• The company paid short-term/long-term disability, AD&D, and life insurance.
• Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs.
• Paid maternity and parental leave.
• Pet Insurance.
• Free annual membership to Care.com.
• Free access to the Headspace app for you and up to five friends and family members.
• 15 Days of Paid Vacation accrued per year (increases after year 3).
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program - Free Alarm.com system for your home!
• OpenEye values working together and collaborating in person. Our employees work from the office 4 days a week.