Software Quality Engineer, Retail & Marcom Engineering

Summary

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Are you passionate about solving complex business challenges with process engineering and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? If so, this may be the job for you. Bring passion and dedication to your job and there's no telling what you could accomplish.

About the role

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

The Retail Engineering Point of Sale (POS) team is responsible for the technology and IT systems used to enable Apple Retail Stores service to millions of customers and are an industry leader in Retail. As part of this team, you'll contribute to the infrastructure that keeps Apple’s award-winning retail experience running seamlessly.

As a Quality Engineer you'll need to take an active role in shaping the quality of our software. This will demand deep integration with our development engineers, creating test plans, bug reporting and triaging, identifying automation opportunities, and supporting design reviews. You'll help us identify holes in coverage, actively sync with multi-functional teams to reduce duplication, foster better testing, and preserve product stability. We are building a passionate and diverse team that will span a broad range of applications, tools, and frameworks. We need your help to reach Apple's high standards of quality.

Responsibilities

• Design and execute comprehensive test plans for iOS features, covering functional, regression, and integration testing scenarios
• Develop and maintain automated test scripts to improve test coverage and efficiency
• Identify, document, and track software defects through the entire bug lifecycle, working closely with engineering teams to ensure timely resolution
• Collaborate with product managers, designers, and engineers during feature development to ensure quality requirements are defined and testable
• Validate software builds, device configurations, and use cases to ensure compatibility and performance
• Contribute to continuous improvement of quality processes, testing tools, and automation frameworks
• Report on testing progress, quality metrics, and release readiness to stakeholders, providing clear insights into product quality

Minimum Qualifications

• BA/BS degree or equivalent experience
• 3+ years of relevant testing experience
• Proficiency in Java or similar language
• Proficiency in SQL

Preferred Qualifications

• Experience testing iOS applications
• Hands-on experience using generative AI/LLMs for test generation, code review, and documentation
• Excellent communication skills with a sense of ownership and ability to advocate for quality across teams
• Self-motivated with sharp attention to detail and a mindset for finding edge cases
• Track record of reducing repetitive manual processes through automation and tooling improvements in Python Java or similar language.
• Strong understanding of functional, regression, integration, and performance testing methodologies
• Ability to read and assess code quality and risk across Java or similar languages
• Demonstrated ability to analyze complex problems, prioritize issues by customer impact, and collaborate cross-functionally to troubleshoot and resolve production issues.