Solution Adoption Consultant
- Location
- Atlanta, GA
- Listed
- Today
About This Position
The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-speci c set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S.
What You'll Do
- Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction. Ability to manage and meet deadlines.
- Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership.
- Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving.
- Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving.
- Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders
What You'll Need
- 5 + years working in the healthcare revenue cycle
- Proven leadership and issue resolution abilities
- Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc.
- Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
- HIPAA regulation knowledge
- Healthcare terminology
- Proficient with Microsoft Office Suite
- Good written and oral communication skills; team player
- Experience with EDI and/or healthcare transactions desired
- Ability to travel up to 2 0%
Preferred Knowledge
- Experience with Epic or Cerner EMR
- Payer Benefit Plans
- Payer / Hospital Contracts
- Healthcare code sets
- Obtaining prior authorizations from payer sites
Waystar Perks
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Waystar
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
Equal opportunity and legal notices
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
From Waystar's careers page, first listed on Rolev.ai on November 11, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Solution Adoption Consultant job at Waystar located?
This Solution Adoption Consultant position at Waystar is located in Atlanta, GA. Always check Waystar's application page for specific state eligibility or relocation policies.
How do I apply for the Solution Adoption Consultant position at Waystar?
This listing links directly to Waystar's Workday application page. You can apply directly on Waystar's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.