Solutions Lead, Healthcare

Role Overview

We're hiring a Healthcare Solutions Lead to guide prospects and customers through the definition and delivery of healthcare datasets. This is a customer-facing, technically grounded role that sits at the intersection of solution design, program delivery, and data quality.

Your job is to understand what customers are building, identify the healthcare data that best fits their needs, and assemble high-quality samples and final deliveries that meet both technical and conceptual requirements. You will operate across modalities including EHR, claims, radiology, pathology, and unstructured text, while keeping timelines, milestones, and risks clear from feasibility through final handoff.

At its core, this role is about creating clarity in ambiguous situations: translating customer needs into a structured plan, coordinating the right internal and external partners, and ensuring the final dataset is both usable and trustworthy.

What You'll Do

Lead solution design and customer delivery

• Translate customer requirements into clear dataset plans, delivery scopes, milestones, and execution paths.
• Serve as a primary customer contact, managing expectations and keeping technical decisions legible throughout the process.
• Lead end-to-end program management from initial specification through QA, packaging, and final delivery.

Own the technical and analytical work behind delivery

• Use SQL and Python to construct cohorts, evaluate data readiness, validate coverage, and support customer-specific requirements.
• Assess tradeoffs across modalities, sources, and delivery approaches to determine what is feasible and highest-value.
• Create structured plans that connect solution architecture, partner constraints, privacy requirements, and delivery execution.

Drive quality, compliance, and partner coordination

• Oversee QA for complex healthcare datasets, including EHR, claims, radiology, pathology, and unstructured text.
• Work with Protege data partners to source and refine healthcare datasets needed for active opportunities and deliveries.
• Partner with privacy stakeholders to ensure HIPAA-aware handling and appropriate safeguards throughout the delivery process.

Create leverage for the team

• Bring order to multiple simultaneous projects and keep priorities, risks, and dependencies visible.
• Identify repeatable improvements to planning, QA, communication, and delivery workflows.
• Help the team get better at moving quickly without losing rigor, trust, or customer clarity.

What Success Looks Like

• 30 days: Learn the system. Build a strong understanding of the healthcare delivery motion, the core modalities, the partner network, and the biggest execution risks in the current process.
• 60 days: Own meaningful work. Run live customer or delivery workstreams with clear plans, credible QA, and strong cross-functional coordination.
• 90 days: Create leverage. Independently manage complex healthcare opportunities while improving the operating rhythm, the quality bar, and the team's ability to scale.

What You Bring

• Strong customer-facing experience and comfort leading technical conversations with clarity and confidence.
• Analyst-first mindset with deep hands-on fluency in SQL and Python for cohorting, coverage analysis, and data-readiness work.
• Deep familiarity with healthcare data modalities such as EHR, claims, radiology, pathology, and unstructured text.
• Experience bringing order to multiple simultaneous projects with changing priorities and real deadlines.
• Familiarity with privacy-preserving techniques and the practical quality requirements of healthcare data delivery.
• Experience in healthcare AI, ML products, enterprise data platforms, or similarly technical healthcare environments.
• Startup comfort, strong ownership, and a high bar for kindness and follow-through.

Working with Protege

• We move fast - thoughtfully. Speed matters in what we're building, and so does intention. We're biased toward action and always learning.
• We're a lean, high-trust team. Everyone has real ownership. Clarity and autonomy drive our best work.
• We take our work seriously, not ourselves. We solve hard problems with humility and celebrate wins - big and small.
• We're kind, direct, and inclusive. We give feedback early and often, with the goal of helping one another grow.
• We're builders at heart. Every person at Protege is hands-on, resourceful, and focused on creating momentum.
• We grow fast - together. You'll be surrounded by people who care about impact, who challenge you to think bigger, and who are genuinely excited about what comes next.

Pass the Loved Ones’ Test

We act with integrity and do the right thing - especially when it’s hard and no one is watching.

Always Find a Way

We are resourceful, resilient builders who solve hard problems and push through obstacles.

Go Fast and Grow Fast

Velocity matters. We move with urgency, learn quickly, and continuously improve as individuals and as a company.

Practice Kindness and Candor

We communicate directly and respectfully, building trust through honest feedback and genuine care for one another.

Deliver Together

• We win as one team. Collaboration, accountability, and shared ownership drive our success.
• Own the Outcome. Hone the Craft.
• We take pride in our work, sweat the details, and continuously raise the bar for excellence.