American Red Cross
Direct Workday career site

Special Collections Coordinator

Location
Charlotte, NC
Listed
11 days ago

About the role

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

About the role

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

We are seeking a Special Collections Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273

Shift Information: 8:30 AM - 5:00 PM, Monday - Friday - This is an Hybrid position requiring 3-4 days in the office and 1-2 days working remotely

Hourly rate

$19.62 an hour + Shift Differential (+$1.75 after 3pm, +$2.75 on weekends)

About the role

Receive and process physician orders for autologous and directed donations, as well as therapeutic phlebotomy to ensure high quality patient service and availability of products, Prepare and coordinate packets for mailing on behalf of the entire Special Collections Department. Review each packet to ensure all required documents and materials are complete and included prior to shipment.

Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

Skills & Abilities

  • Ability to work effectively as part of a team and independently when needed.
  • Basic to intermediate computer/PC skills required, with the ability to quickly learn new systems and technology.
  • Excellent verbal and written communication skills.
  • Ability to confidently and professionally communicate with patients and donors preparing for upcoming surgeries, physician office personnel, physicians, and other healthcare professionals while effectively managing time-sensitive and complex situations.
  • Excellent customer service and interpersonal skills.
  • Strong organizational, time-management, and attention-to-detail skills.
  • Ability to maintain confidentiality and handle sensitive patient and donor information appropriately.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.

Scope

  • Full knowledge of job.
  • Substantial acquaintance with and understanding of general aspects of the job.
  • Contact within department and occasionally outside of organization.

Education

  • High School diploma or equivalent required, or an equivalent combination of education and related experience.
  • RN/LPN, medical assistant training, or equivalent healthcare experience preferred.
  • Current state licensure required, as applicable.

Bilingual is helpful

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

  • Physical requirements are those present in normal office environment conditions.
  • Operational flexibility is required to meet sudden and unpredictable needs.
  • Ability to use a personal computer, applicable software, and office equipment for sustained periods of time.
  • May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Benefits for You

  • We take care of you, while you take care of others.
  • As a mission-based organization, we believe our team needs great support to do great work.
  • Our comprehensive benefits help you in balancing home and work.
  • With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on FLSA status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to a 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Read the original posting

From American Red Cross's careers page, first listed on Rolev.ai on October 30, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Special Collections Coordinator job at American Red Cross located?

This Special Collections Coordinator position at American Red Cross is located in Charlotte, NC. Always check American Red Cross's application page for specific state eligibility or relocation policies.

How do I apply for the Special Collections Coordinator position at American Red Cross?

This listing links directly to American Red Cross's Workday application page. You can apply directly on American Red Cross's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.