Specialist, Operations Technical Training

About the role

The Operations Technical Trainer designs, coordinates, and continuously improves site training, qualification, and certification programs. This role partners with Operations, Engineering, Quality, EHS, subject matter experts, trainers, certifiers, and corporate learning teams to ensure employees receive accurate, consistent, and effective training aligned with approved procedures and operational requirements.

This role strengthens workforce readiness by helping ensure employees have the training, qualifications, systems, and support needed to perform their work safely, consistently, and effectively. It also serves as a site resource for document control, learning management system support, training data analysis, onboarding, audit readiness, and process improvement.

The specialist aids in identifying gaps between documented procedures and actual work practices, facilitates resolution with the appropriate stakeholders, and develops reporting and communication tools that support informed decisions about training, staffing, certification coverage, and compliance.

Shift Details: The work schedule is Monday - Thursday 10am-8pm.

Key Responsibilities

Training and Certification Programs

• Lead the development, implementation, maintenance, revision, and retirement of site training and certification programs.
• Partner with cross-functional teams and stakeholders across shifts to ensure training and certification content reflects approved procedures, operational needs, and employee qualification requirements.

Learning Systems and Reporting

• Administer training and certification content within the learning management system, including courses, learning paths, assignments, audiences, versioning, completion records, and decertification.
• Create and maintain Power BI reports, dashboards, tracking tools, forms, and automated workflows that support training decisions, certification coverage, compliance, and workforce planning.
• Provide learning system troubleshooting and training support to employees, supervisors, managers, and other stakeholders.

Trainer and Certifier Development

• Develop and support trainer and certifier qualification programs, including Train-the-Trainer sessions, observations, feedback, certification, and ongoing monitoring.
• Provide tools, guidance, and support that help trainers, certifiers, and subject matter experts deliver consistent and effective learning experiences.

Onboarding and Employee Support

• Support new employee orientation and help ensure onboarding materials, system access, training assignments, and learner roles remain accurate and current.
• Develop clear communications, presentations, reference materials, and implementation guidance for operators, trainers, supervisors, managers, and technical teams.

Compliance and Continuous Improvement

• Support audits, CAPAs, QMS activities, GEMBA walks, and other compliance or continuous-improvement initiatives.
• Recommend and implement improvements to site training processes, certification coverage, documentation practices, reporting, and learning technology.
• Demonstrate PACE values and contribute to a positive, collaborative learning culture.

Required Qualifications

• Three or more years of experience in training, learning administration, operations support, instructional design, or a related field.
• Experience coordinating projects, managing priorities, and working with multiple stakeholders across functions or shifts.
• Experience developing or maintaining training materials, qualification programs, certifications, work instructions, or other controlled learning content.
• Strong interpersonal, problem-solving, and written and verbal communication skills.
• Proactive, results-focused approach with the ability to work independently and collaboratively.
• Proficiency with Microsoft Office applications.
• Demonstrated commitment to PACE values, continuous improvement, and a positive learning culture.

Preferred Qualifications

• Experience developing e-learning or video-based content using Storyline 360, video editing software, or similar tools.
• Experience developing content, reports, or workflow solutions using SharePoint, Power BI, Power Automate, or similar platforms.
• Experience supporting Training Within Industry programs and developing materials such as work instructions, job instruction breakdowns, and on-the-job training resources.
• Experience administering a Learning Management System; SumTotal experience is preferred.
• Experience serving as a trainer, certifier, or facilitator in a manufacturing or operations environment.
• Knowledge of manufacturing training, certification, controlled work instructions, quality systems, and audit-readiness practices.
• Knowledge of current certification and work instruction content within the Hillsboro Entegris Site.

What We Offer

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

• Competitive base salary
• Annual bonus eligibility
• Progressive paid time off policy that empowers you to take the time you need to recharge
• Generous 401(K) plan with an impressive employer match with no delayed vesting
• Excellent health, dental and vision insurance packages to fit your needs
• Education assistance to support your learning journey
• A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

• Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
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